Summary
Overview
Work History
Education
Skills
Websites
References
Affiliations
Timeline
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Eric Sylvester

Eric Sylvester

FL

Summary

Transformational HR executive with 15+ years of progressive leadership across talent, culture, and organizational strategy. Proven success driving scalable people solutions, leading integrations and transformations, and fostering high-performing, inclusive teams in complex, growth-stage, and global environments. Trusted advisor to C Suite executives, aligning people strategies with enterprise goals to deliver measurable and impactful business outcomes.

Overview

22
22
years of professional experience

Work History

Human Resources Advising and Project Consulting

EMS Strategies
Tampa, FL
11.2024 - Current
  • Advise early-stage technology companies on HR and business strategy, including go-to-market, organizational design, and talent infrastructure.
  • Supported ClubReq, an AI-powered interview platform pairing automated screening with gig interviewers, in developing its strategic business plan, legal considerations, and operational framework.
  • Guided HootRecruit (formerly IQRecruit) on product feature design, UI/UX optimization, and pricing strategy for AI-based candidate sourcing and screening automation.

Vice President, Human Resources and Talent

Lessen LLC
Tampa, FL
12.2021 - 11.2024
  • Directed a 13-member HR and Talent team in a $2B property services field and technology startup.
  • Integrated people programs across three acquisitions, merging two $1B entities and doubling headcount to 1,300+.
  • Implemented Workday HRIS across three companies, streamlining HR operations and reporting.
  • Designed and launched a bi-annual performance management framework and manager training series.
  • Managed six Reduction in Force (RIF) events, overseeing disparate impact analysis, communications, and severance program managing legal risk.
  • Enhanced employee engagement surveys with actionable analytics and department-level action plans.
  • Directed total rewards strategy, benefits design, and policy consolidation across entities.
  • Built recruiting infrastructure that scaled headcount from 350 to 750+ in six months (pre-merger).
  • Implemented Lever ATS, consolidating three legacy systems and reducing costs.
  • Introduced recruiting KPIs to improve efficiency and accountability.
  • Launched visa sponsorship programs, expanding access to competitive technical talent.

Head of Talent

Ashley Furniture Industries
Tampa, FL
02.2019 - 04.2021
  • Led recruitment operations for over 13,000 annual hires with a team of 80.
  • Managed HR initiatives, including furlough and return-to-work programs for 5,000 employees during COVID-19.
  • Optimized $2.6M recruitment marketing budget, resulting in $400K savings via vendor management.
  • Developed Management Associate Program to cultivate internal senior leadership pipelines.
  • Redesigned corporate career site to enhance candidate experience and improve SEO performance.

Director of Talent Acquisition Americas Region

DHL Express
Plantation, FL
01.2016 - 08.2018
  • Directed talent acquisition strategy across 26 countries, managing 60-member regional team responsible for 1,900 annual hires.
  • Enhanced HR stakeholder satisfaction by 20% through optimized technology, processes, and communication.
  • Developed executive hiring campaigns for C-suite positions in collaboration with global HR leadership.
  • Served as principal architect for global talent acquisition certification training program and interview guide toolkit.

Senior Human Resources Business Partner / Talent Acquisition Manager

LyondellBasell Industries
Houston, TX
03.2013 - 01.2016
  • Aligned people strategy with business goals, enhancing retention and performance metrics.
  • Led employee relations and investigations, advising on talent development initiatives.
  • Overhauled SuccessFactors ATS, improving data integrity and launching executive metrics dashboards.
  • Directed nationwide university recruiting program, collaborating with institutions to build early-talent pipeline.
  • Executed campus engagement and onboarding strategies, achieving over 200 annual hires.
  • Strengthened co-op program participation while improving offer acceptance and diversity representation.
  • Designed structured rotational programs to enhance leadership capability and employee engagement.

Property Manager

Norfolk Southern Corporation
Columbus, Ohio
07.2008 - 02.2013

Negotiated and executed sales, leases, and utility agreements to maximize real estate asset performance.
Achieved strategic property acquisitions that facilitated operational growth.
Liaised with state and federal officials to diplomatically resolve complex property issues.

Senior Recruiter

Norfolk Southern Corporation
Norfolk, Virginia
06.2006 - 07.2008
  • Led full-cycle recruiting strategies and the nationwide collegiate recruiting function to attract, assess, and secure top talent across diverse business functions.

Enterprise Account Manager

Norfolk Southern Corporation
Atlanta, GA
03.2004 - 06.2006
  • Managed a portfolio of enterprise accounts, resolve contractual disputes, and cultivating client relationships to optimize cash flow, ensure compliance, and support profitable business growth.

Education

Bachelor of Business Administration - Emphasis in HR Management

The University of Mississippi
Oxford, MS

Skills

  • Strategic workforce planning
  • Talent acquisition and development
  • HRIS implementation
  • M&A integration
  • Culture transformation
  • Change leadership
  • Employee relations
  • Compensation and benefits
  • Succession planning
  • Data-driven decision making
  • Conflict resolution

References

References available upon request.

Affiliations

Volunteering - Ideas For Us & Keeping Tampa Bay Beautiful

Timeline

Human Resources Advising and Project Consulting

EMS Strategies
11.2024 - Current

Vice President, Human Resources and Talent

Lessen LLC
12.2021 - 11.2024

Head of Talent

Ashley Furniture Industries
02.2019 - 04.2021

Director of Talent Acquisition Americas Region

DHL Express
01.2016 - 08.2018

Senior Human Resources Business Partner / Talent Acquisition Manager

LyondellBasell Industries
03.2013 - 01.2016

Property Manager

Norfolk Southern Corporation
07.2008 - 02.2013

Senior Recruiter

Norfolk Southern Corporation
06.2006 - 07.2008

Enterprise Account Manager

Norfolk Southern Corporation
03.2004 - 06.2006

Bachelor of Business Administration - Emphasis in HR Management

The University of Mississippi