Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Machado

St. George,UT

Summary

In my role, I manage customer relations through consistent and effective communication, including regular emails and phone calls, to ensure client satisfaction and address inquiries promptly. I also oversee key aspects of warehouse management, ensuring efficient operations, accurate inventory handling, and smooth coordination between departments. This dual responsibility allows me to maintain strong customer connections while supporting the operational backbone of our business.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Atx Auctions
Hurricane, Utah
06.2024 - Current
  • Operated forklifts to move materials safely within the warehouse.
  • Sorted and labeled incoming shipments for efficient storage.
  • Assisted in inventory counts to maintain accurate records.
  • Resolved customer inquiries through phone and email communication.
  • Processed orders and managed returns efficiently for customer satisfaction.
  • Maintained accurate customer records in the company database system.
  • Collaborated with team members to improve service delivery standards.
  • Educated customers on product features to enhance their experience.
  • Handled complaints professionally, ensuring a positive resolution for customers.
  • Followed up with customers after service interactions to ensure satisfaction.

Warehouse Associate

Walmart
St. George, Utah
01.2023 - 12.2024
  • Organized stock on shelves for easy access and efficient retrieval.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Followed safety protocols to create a secure working environment.
  • Communicated effectively with team members on matters related to work assignments.
  • Assisted customers with inquiries via phone, email, and chat channels.
  • Provided product knowledge to educate customers on features and functionalities.

Education

High School Diploma -

Tuacahn High School of Performing Arts
Ivins, UT
05-2023

Skills

  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Product education
  • Verbal and written communication
  • Assertiveness
  • Customer relations
  • Follow-up skills
  • Product sales

Languages

English
Professional
Portuguese
Professional

Timeline

Warehouse Worker

Atx Auctions
06.2024 - Current

Warehouse Associate

Walmart
01.2023 - 12.2024

High School Diploma -

Tuacahn High School of Performing Arts