ERIC MANARANG
Gresham,OR
Summary
Results-driven professional with extensive experience in facilities management. Skilled in conflict resolution and negotiation, successfully achieving cost savings and improving service delivery. Committed to fostering a positive work environment through effective team engagement and strategic initiatives.
Dynamic Facilities Management Operation Manager with expertise in team leadership, budget control, and strategic planning. Proven track record in developing high-performing teams and enhancing operational efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
FACILITIES MANAGEMENT OPERATION MANAGER
MT HOOD COMMUNITY COLLEGE
Gresham, OR
09.1999 - Current
- Managed yearly budget for multiple department within facilities.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and implemented strategic initiatives enhancing organizational performance and achieving key objectives.
- Analyzed operational data to identify trends, driving informed decision-making and resource allocation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
INTERIM FACILITIES MANAGEMENT DIRECTOR
MT HOOD COMMUNITY COLLEGE
Gresham, OR
03.2019 - 03.2021
- Led cross-departmental collaboration to streamline operational processes and improve service delivery.
- Mentored leadership team, fostering professional development and enhancing management capabilities across departments.
- Negotiated favorable contracts with vendors and suppliers, achieving significant cost savings without sacrificing quality or service levels.
- Managed budgets effectively, ensuring proper cost controls were in place and financial targets were met or exceeded regularly.
- Increased employee satisfaction through effective communication, professional development programs, and regular performance evaluations.
- Developed strong relationships with key stakeholders, fostering a positive work environment and increasing collaboration.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Directed strategic planning initiatives to enhance student enrollment and retention rates.
Education
Associate of Arts - Management And Organizational Leadership
George Fox University
Newberg, OR 02.2019 - 12.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Goal setting
- Strategic planning
- Operations management
- Shift scheduling
- Policy implementation
- Conflict resolution
- Performance evaluations
- Negotiation
- Budget control
- Financial management
- Emergency response
- Contract management
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Recruiting and interviewing
- Employee coaching and mentoring
Languages
English
Native or Bilingual
Spanish
Limited Working
Tagalog
Full Professional
Interests
- Golfing
- Going to the gym
- Team Sports
- Stand-up Paddleboarding (SUP)
- Dancing
- Music
- Gym Workouts
- Martial Arts
- Rock Climbing
- Playing Sports
- Kayaking
- Camping
- Volunteer Work
- Running
- Volunteering
- Outdoor Recreation
Timeline
INTERIM FACILITIES MANAGEMENT DIRECTOR
MT HOOD COMMUNITY COLLEGE
03.2019 - 03.2021
Associate of Arts - Management And Organizational Leadership
George Fox University
02.2019 - 12.2021
FACILITIES MANAGEMENT OPERATION MANAGER
MT HOOD COMMUNITY COLLEGE
09.1999 - Current