Eric Marfo
United State,CO
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
13
13
years of professional experience
Work History
Security Officer
Global Protection Security
09.2024 - Current
- Monitored surveillance systems to identify potential security breaches and ensure safety protocols.
- Conducted regular patrols to deter criminal activity and maintain a secure environment.
- Responded promptly to incidents, conducting investigations and documenting findings for reporting.
- Collaborated with law enforcement agencies during emergencies, enhancing response coordination.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Stock Manager
ICE LAND COLDSTORE
01.2020 - 06.2023
- Oversaw inventory management processes, ensuring accuracy and timeliness of stock levels.
- Streamlined receiving and storage operations to enhance efficiency in cold storage environments.
- Implemented best practices for inventory control, reducing discrepancies and improving order fulfillment rates.
- Trained and mentored staff on inventory procedures, fostering a culture of compliance and safety.
- Developed strategic plans for stock rotation, minimizing waste while maximizing product availability.
- Led cross-functional teams to enhance operational workflows, driving overall supply chain efficiency and effectiveness.
- Integrated warehouse operations with existing and new business processes.
Sales Associate Supervisor
ODOWASS ENTERPRISE
03.2013 - 02.2020
- Supervised daily sales operations, ensuring team alignment with company objectives and customer satisfaction standards.
- Trained and mentored new sales associates, enhancing product knowledge and customer service skills.
- Analyzed sales performance data to identify trends, informing strategy adjustments and stock management decisions.
- Implemented process improvements to streamline inventory control, reducing discrepancies and enhancing efficiency.
- Collaborated with upper management on promotional strategies that increased store visibility and traffic flow.
- Resolved customer inquiries and complaints effectively, fostering loyalty through exceptional service delivery.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Education
High School Diploma -
Anum Presbyterian Senior Secondary School
Chana, ILSkills
- General security
- Security guard license
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
Timeline
Security Officer
Global Protection Security
09.2024 - Current
Stock Manager
ICE LAND COLDSTORE
01.2020 - 06.2023
Sales Associate Supervisor
ODOWASS ENTERPRISE
03.2013 - 02.2020
High School Diploma -
Anum Presbyterian Senior Secondary School