Eric Markvardsen

Full management responsibility for industrial laundry facility. Managed customer service communication in order to exceed customer expectations. Scheduled and monitored production product requirements, scheduled and trained production employees, facilitated an organized, safe work environment. Responsible for sourcing, ordering and inventory for both production supply items and products for pass through sale. Developed, monitored, and submitted budgetary reports on a monthly basis. Managed facility maintenance personnel, tasks, and requirements. Monitored and submitted quarterly and annual reports for environmental regulatory compliance. Won multiple company annual PEAK performance awards.

Job duties similar as described above. Also won multiple annual company performance awards. G&K Services purchased by Cintas corporation in March 2017.

Developed a business plan, operational procedures, and budget for an independent coffee shop café. Developed customer interaction procedures and solutions, trained employees to grow a business with a reputation for unmatched customer service. Interviewed, hired, and scheduled employees. Documented menu items, set pricing, sourced and purchased exceptional quality items. Business sold in 2020.

Managed purchasing and production functions for several large in-flight service kitchens. Scheduled and monitored daily production requirements from airline load details. Broke down airline cycle menus, sourced products, and inventoried both perishable and non-perishable supply items. Developed and controlled quality programs for domestic and international customers. Communicated daily with airline representatives to ensure smooth operation and timing of deliveries. 150 plus direct and indirect reports.