Eric Marshall
Champaign,IL
Summary
Dynamic culinary professional with a proven track record at Neil St Blues, excelling in food presentation and sanitation practices. Adept at enhancing customer satisfaction through innovative dish creation and effective teamwork. Recognized for training staff and implementing cost control measures, ensuring operational efficiency in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Culinary Professional
Neil St Blues
Champaign, IL
05.2024 - Current
- Prepared and presented high-quality dishes following standardized recipes.
- Maintained cleanliness and organization in kitchen environment to ensure safety standards.
- Assisted in inventory management, tracking ingredient usage and minimizing waste.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained new staff on kitchen procedures, ensuring adherence to health regulations.
- Managed kitchen operations during shifts, overseeing food preparation and order fulfillment.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes using a variety of cooking techniques.
Environmental Services Housekeeper
Carle Foundation Hospital
Champaign, IL
08.2020 - 06.2024
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Followed infection control protocols to ensure patient safety and hygiene compliance.
- Assisted in waste management by properly disposing of hazardous materials.
- Collaborated with nursing staff to address specific cleaning needs promptly.
- Trained new team members on cleaning procedures and safety guidelines effectively.
- Implemented time-saving techniques that enhanced overall operational efficiency.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Sales Associate Manager
Walmart
Chicago, IL
03.2018 - 07.2020
- Guided sales team to achieve daily targets through effective training and support.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Analyzed customer feedback to improve service delivery and product offerings.
- Developed promotional materials and displays to drive seasonal sales initiatives.
- Fostered strong relationships with customers, enhancing loyalty and repeat business.
- Streamlined checkout processes to reduce wait times and improve customer satisfaction.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Representative
K&G Fashion Superstore
Evergreen Park, IL
11.2014 - 03.2018
- Built rapport with customers to enhance shopping experience and drive sales.
- Assisted in inventory management, ensuring product availability and organization.
- Engaged in product demonstrations, highlighting features to boost customer interest.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
GED -
Parkland College
Champaign, IL11.2021
Skills
- Cooking methods
- Knife skills
- Sanitation practices
- Food presentation
- Sauce making
- Allergen awareness
- Cost control
- Cleaning and sanitizing
- Guest interaction
- Estimating and ordering inventory
- Equipment inspections
- Workstation maintenance
- Employee scheduling
- Budget development
- Budget management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Efficient multitasking
- Works Well Under Pressure
- Team leadership
- Active listening
- Adaptability and flexibility
Timeline
Culinary Professional
Neil St Blues
05.2024 - Current
Environmental Services Housekeeper
Carle Foundation Hospital
08.2020 - 06.2024
Sales Associate Manager
Walmart
03.2018 - 07.2020
Sales Representative
K&G Fashion Superstore
11.2014 - 03.2018
GED -
Parkland College