Eric Marsiglia

• Increased overall job site efficiency by assisting with general labor tasks when necessary.
• Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
• Contributed to successful project completions by providing essential support in various general labor tasks as needed.
• Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.

• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• This was also a seasonal job during the holidays

This job entailed majority of the works of Delta Tech 1-2 but had a larger role in leadership and heftier projects. Cleaning interiors of cars along with waxing, shampooing of seats, mats and doing the most expensive of the options of deep cleans for customer.