ERIC MARTEL
El Paso,TX
Summary
Professional with keen attention to detail and design. Recognizes customer service as valuable tool to deliver overall quality and satisfaction. Committed to fulfilling all customer expectations through careful adherence to design plans and requests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Master Carpenter
Ironwolf woodworx and installation
El Paso, TX
09.2022 - Current
- Assembled prefabricated components according to specifications.
- Supervised apprentices during carpentry projects ensuring accuracy of workmanship.
- Constructed custom cabinetry, trim work, doors, windows, stairs, and other wood components.
- Inspected carpentry projects to ensure conformance with quality standards.
- Provided technical advice on installation techniques for carpentry works.
- Followed safety protocols when operating machinery or power tools.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
Installer
Closet Factory
El Paso, TX
01.2022 - 09.2022
- Ensured compliance with all relevant security protocols during installation process.
- Replaced defective hardware components when needed.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Documented installation processes and outcomes, providing detailed reports to management and clients.
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
FedEx Delivery Driver/Manager
FedEx
El Paso, TX
03.2020 - 01.2022
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Received daily delivery instructions and route assignments from dispatch.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Verified accuracy of items loaded onto truck against shipping documents.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Route Service Representative
Unifirst
El Paso, TX
03.2018 - 03.2020
- Service customers in a professional manner using effective communication skills and resolving customer issues
- Ensure accurate invoice inventories
- Perform inventory audits
- Maintain route vehicle reports, safety inspections and general appearance
- Attend daily account collections with Route Service Manager and assist with Account Receivable collections.
- Maintained accurate records of delivery routes, including time frames for completion and customer feedback.
- Prepared invoices and collected payments from customers while providing excellent customer service.
- Tracked inventory levels on truck using handheld scanner technology to ensure accuracy of orders.
- Provided courteous and friendly customer service by answering questions regarding product availability, pricing.
Intelligence Analyst
US ARMY
04.2011 - 10.2017
- Provide critical information in a timely manner that aided in the commanders' battle decisions
- Provided oversight and development of intelligence reports and security operations by organizing, training, and evaluating soldiers
- Training consisted of how to stay alert and spot signs of possible terrorist attacks on US personnel or US installations
- Briefed weekly intelligence reports on current civil situations in North Korea, South Korea, China, Philippines, Japan and other nations of interest to provide overall situational awareness to my chain of command.
Education
Criminal Justice -
Guilford College
12.2010
Diploma -
Rosewood High School
06.2009
Skills
- Organizational skills
- Interpersonal communication
- Critical thinking
- Decision making
- Problem solving
- Adaptability
- Reliability
- Computer skills
- Hand tool expertise
- Estimating costs
- Custom Cabinetry
- Project Planning
- Project Management
- OSHA Regulations
- OSHA training
References
- Jonathan Comtois (910) 297-4996 Owner of Ironwolf Woodworx and Installation
- Sam Houston (361) 446-2070 Project Manager at Classic Millwork
Timeline
Master Carpenter
Ironwolf woodworx and installation
09.2022 - Current
Installer
Closet Factory
01.2022 - 09.2022
FedEx Delivery Driver/Manager
FedEx
03.2020 - 01.2022
Route Service Representative
Unifirst
03.2018 - 03.2020
Intelligence Analyst
US ARMY
04.2011 - 10.2017
Criminal Justice -
Guilford College
Diploma -
Rosewood High School
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