Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eric Martinez

Keller,TX

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

10
10
years of professional experience

Work History

Stow Associate

Amazon
07.2022 - 04.2023
  • Maintained clean and organized workspaces to uphold safety standards.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Separated damaged items from functional ones before placing on shelves.
  • Operated equipment while observing standard safety procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Package Handler

Federal Express, FedEx
12.2021 - 06.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Supervisor

United Parcel Service, UPS
04.2019 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.

Store Support

Home Depot
11.2019 - 06.2020
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Processed daily orders through multi-carrier manifest system.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Followed SOPs to avoid mix-ups and damages to orders.

Package Handler

United Parcel Service, UPS
04.2017 - 04.2019
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Self Employed

Self-employeed
08.2013 - 04.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Helped out at IMS: preparing trade shows, conferences, meetings and corporate events.
  • Landscape work, removed weeds, hazards and debris from common pathways to improve usability.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Maintained grounds by trimming, weeding and general clean-up.

Education

GED -

Fossil Ridge High School
Keller, TX
2007

Skills

  • Quality Assurance
  • Safety Procedures
  • Team Meetings
  • Employee Motivation
  • Quality Control
  • Performance Goals

Additional Information

  • Frontline Supervisor Training School
  • Hazmat Trained


Timeline

Stow Associate

Amazon
07.2022 - 04.2023

Package Handler

Federal Express, FedEx
12.2021 - 06.2022

Store Support

Home Depot
11.2019 - 06.2020

Supervisor

United Parcel Service, UPS
04.2019 - 10.2021

Package Handler

United Parcel Service, UPS
04.2017 - 04.2019

Self Employed

Self-employeed
08.2013 - 04.2017

GED -

Fossil Ridge High School

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