Eric Matsko
Granbury,TX
Summary
I am an experienced customer service rep/ sales professional with over ten years of public speaking experience. Solid track record in lead generation, customer account management, and new product promotion. Customer-oriented selling style to deliver the right solution that meets or exceeds client expectations. Strong closer who is excellent at setting up seminars and communicating effectively with clients and customers. Professional culinary expert with a strong focus on team collaboration and achieving results. Skilled in menu development, food preparation, and kitchen management. Known for reliability, adaptability, and maintaining high standards in fast-paced environments. Ready to contribute to creating exceptional dining experiences.
Overview
15
15
years of professional experience
6
6
Certification
Work History
Demo Chef
H-E-B Grocery Company
07.2021 - 08.2024
- I demonstrated how to prepare certain meals for weekly specials—cooking in front of customers in a commercial kitchen setting and talking to them about preparing certain foods—giving out samples of prepared food and pairing certain wines with certain foods
- Add Promoting weekly specials and coupons
- Providing superior customer service, being a strong team player, answering customer questions regarding products and assisting them with selections
- Computer systems knowledge (pnet, telxon, acr, label machine), strong customer service skills, communication and interpersonal skills, strong reading and writing skills
- Creating and maintaining a positive and professional relationship to the customer
- Working in the following departments; Cross-Functional, Flex, Service, Produce, Grocery, Sea Food, Deli, Dairy, Meat Market with Meal Simple
Territory Manager
Premium Concepts
01.2017 - 02.2021
- Represented and managed more than 100 different brands of food, beauty, and pharmaceutical items
- Promoted brands such as Dannon Yogurt, Smithfield, Green Giant, White Castle, Image Skincare, RevitaLash, Strivectin, and Gold Bond, among others
- Managed the sales process for over-the-counter medications at local Wal-Marts, including selling OTC medications to pharmacy managers
- Ensured placement and marketability of OTC drugs to increase sales on behalf of manufacturers
- Exceeded mandated sales activity by achieving 120% annual quota attainment—managed sales and product placement for 5 Wal-Mart Supercenters and 2 Wal-Mart Neighborhood Markets
- Reported weekly sales activity to sales management and liaised with the salesforce and management team
Inside Sales Representative
360 Media
01.2011 - 01.2017
- Internal marketing professional responsible for nationwide lead generation
- Quickly achieved and exceeded annual quota by 20% annually
- Co-developed and implemented a booming tourism and automotive dealership sales model
- Calls were all outbound
co-Owner/Principal Creative
Star Angels, Inc.
01.2009 - 01.2011
- Marketed handcrafted products to major markets such as Dallas, TX, and Atlanta, GA
- Negotiated wholesale and retail pricing and contracts with local and national retailers
- Implemented a local retail marketing plan that resulted in a 50% increase in sales in the Dallas/Fort Worth Metroplex area
General Manager
Arbor House Lakeside Inn
01.1998 - 01.2010
- Purchased the Arbor House Lakeside Inn and remodeled it into an acclaimed and industry-leading bed and breakfast near Lake Granbury
- General manager duties included booking suites and stays for individuals and groups and managing business and financial planning, including long-term staffing and customer service
- They worked with local tourism organizations to increase tourism revenue annually
- Upon the sale of Arbor House, I provided one year of consulting services to the new inn owner
- Heavy inbound calls for reservations
- The highest level of booked rooms is weekend after weekend
- This was a 14-room inn with the highest repeat customer base in Granbury
Education
Bachelor of Science - Business Management
Wilmington University
New Castle, DeSkills
- Leadership Qualities
- Vegetable Cutting
- Food safety knowledge
- Knife Skills
- Food presentation
- Ingredient Preparation
- Adaptability in kitchen
Certification
- CompTIA A+
- CompTIA N+
- Food Handlers License
- CompTIA Security
- Microsoft Certified Professional (MCP)
- TABC Texas License to serve Alcohol
Affiliations
- Volunteer Convention and Visitors Bureau
- Granbury Chamber of Commerce
Timeline
Demo Chef
H-E-B Grocery Company
07.2021 - 08.2024
Territory Manager
Premium Concepts
01.2017 - 02.2021
Inside Sales Representative
360 Media
01.2011 - 01.2017
co-Owner/Principal Creative
Star Angels, Inc.
01.2009 - 01.2011
General Manager
Arbor House Lakeside Inn
01.1998 - 01.2010
Bachelor of Science - Business Management
Wilmington University
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