Eric Mattatall

• Enhanced store security by conducting regular patrols and monitoring CCTV systems.
• Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
• Ensured a safe shopping environment for customers by identifying potential safety hazards and taking corrective action.
• Collaborated with management to develop and implement store-specific security protocols, addressing unique challenges and risks.
• Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.

Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.

Dependable Janitor with comprehensive background in cleaning services and grounds maintenance.

Exceptional attendance record. Custodian adept at completing work orders efficiently and on time.

Identifies and reports safety hazards and major repair needs to department supervisors.

Reliable and honest @ Seven Dwarfs skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Enthusiastic @ Seven Dwarfs eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task's and training. Motivated to learn, grow and excel in industry.

Properly used and stored hazardous chemical cleaners to reduce risk of injury or illness.

• Prepared orders for shipment by systematically picking, packing and labeling merchandise
• Verified quantity and description of materials received by checking merchandise against packing list
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
• Kept warehouse clean and organized to maximize team efficiency and productivity
• Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
• Managed product staging to efficiently transfer items between receiving, storage and shipping locations
• Ensured warehouse accessibility and safety for employee traffic
• Organized boxes and products in the warehouse to facilitate retrievals
• Confirmed accuracy, quality and quantity of materials received
• Handled daily customer service aspects, including maintaining positive and ongoing relationships with external employee's and freight partners
• Simplified shipping and receiving processes, which boosted productivity
• Shipped material and performed boxing, packing, labeling and preparation of any related documents
• Verified received packages with freight records
• Operated box or straight trucks and cargo vans
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
• Completed over customer orders each day in warehouse setting
• Checked packages and merchandise for damage and quickly notified vendors to request replacements

• Taught new team members correct procedures for all areas of operations
• Mentored junior employees to improve performance, food safety and customer service
• Maintained current knowledge of all team position requirements
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
• Set positive example for team members by providing high-quality, efficient service
• Greeted all customers with smile and provided friendly service to professionally handle every need
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
• Trained other employees in customer service, food safety and performance requirements
• Handled over $100 worth of daily credit card and cash payments
• Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs
• Trained and assisted new kitchen staff members
• Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage
• Transitioned between breakfast and dinner service by Time requirement
• Maintained well-stocked stations with supplies and spices for maximum productivity
• Completed training to learn additional techniques for making new and seasonal items
• Increased kitchen efficiency verbally streamlining processes, reducing waste and mentoring team members on proper procedures
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
• Learned new menu offerings and options easily to assist customers with selecting items
• Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
• Scrubbed grill every night as required and on customer request due to food allergies to clean food residue and avoid issues with allergens
• Sent order information to kitchen using computer system and giving verbal instructions about customer's special requests and needs to other staff
• Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items
• Communicated with management on food inventory stock to request order placement
• Fried, grilled and baked foods such as - with time label's and date's
• Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
• Communicated closely with Manager's & Crew Member's to fully understand special orders for customers, including those with food allergies and gluten intolerance
• Identified inefficiencies leading to improved productivity
• Wore protective attire and shoes, alerted customers of hot food and beverages to maintain safety
• Prepared average of over 450 menu items per shift
• Offered soft drinks, frozen beverages and immediately after processing payments to deliver simple items quickly to customers
• Reduced customer waiting by batch cooking popular items during rush times
• Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
• Coordinated with Cashiers to gather and review order information for accurate order completion
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency