ERIC MCCLAIN
Woodstock,GA
Summary
Polished professional with experience in sales and finance. Proactive and self-motivated individual possessing outstanding communication and organizational skills. Exceptional at initiating, cultivating, and maintaining long-term high level customer/account relationships through consultative selling strengths. Detail-oriented team player with strong organizational skills.
Overview
18
18
years of professional experience
Work History
Sales Associate
Georgia Electronic Recyclers
07.2013 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed over 50 customer calls per day.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Fostered strong professional network and partnership building skills to connect with quality leads
RETAIL SALES CONSULTANT
AT&T Mobility
01.2006 - 05.2013
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Increase sales output year over year by more than 10%
- Determined solutions for clients promptly and professionally.
Education
Bachelor of Business Administration -
East Tennessee State University
Johnson City, TN2001
Skills
- Sales Oversight
- Client Service
- Adaptable and Flexible
- People and Culture
- Sales negotiation
- Financial analysis
Timeline
Sales Associate
Georgia Electronic Recyclers
07.2013 - Current
RETAIL SALES CONSULTANT
AT&T Mobility
01.2006 - 05.2013
Bachelor of Business Administration -
East Tennessee State University