Eric Messina

• Adjusted and aligned course material to meet individual needs.
• Created instructional material and training syllabi for specific areas of ground and flight training.
• Introduced customers to the MD 500E, 530FF, and 520N through a transition course.
• Provided recurrent flight training in the MD 500E, 530FF, and 520N.
• Provided on-site and off-site customer training.
• Presented lectures and conducted discussions to increase customers' knowledge and competence using hands on and visual aids such as unserviceable aircraft parts, charts and slides.
• Trained individual customers in theoretical and practical flight instruction.
• Conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
• Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
• Developed lecture content, study aids and handouts for the customers use.
• Performed production test flying on new aircraft
• Responsible for reviewing and following production test flight procedures in accordance with AS9100 certification.
• Performed maintenance test flights on aircraft from the Part 145 Repair Station.
• Conducted customer demonstration flights.
• Knowledge of FAR Parts 91, 61, 21, and 27.
• Have a valid U.S. Passport Exp. Jan 2032

• As a base line pilot my responsibilities are: the safe operation of the helicopter, the safe and efficient transport of sick or injured patients from a sending hospital to a receiving hospital, transporting patients from scene LZs off of a highway, or other off airport location, to a trauma hospital.
• Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government regulations and company policies.
• Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
• Conducted daily safety briefs in accordance with company policies and the Aviation Safety Management System (SMS).
• Trained annually in a level D flight simulator to prepare for emergency flight situations.
• Performed base duties that included: managing the fuel delivery and inspection intervals for the on-site company fuel vessel, managing the NVG inspection intervals for each set, coordinating with the base mechanic for scheduled or non-scheduled maintenance actions, and any other duties assigned by the base lead pilot or aviation manager.

• Performed the duties of an Air Methods Line Pilot.
• As a part time pilot I worked where I was needed in Arizona and around the Phoenix metro area. I covered vacation and sick calls. I occasionally ferried an aircraft and completed basic maintenance runs at our company maintenance facility in Mesa, AZ.
• Performed any other duties assigned by the base lead pilot or aviation manager.

• Responsible for the supervision of three other pilots and the day to day aviation operations of the base.
• Created and managed the pilot’s schedules for the year to ensure that the base was fully staffed 24 hours a day.
• Managed the timecards and PTO for each pilot.
• Communicated regularly with management about the operations of the base and offered adequate solutions to any problems that may arise.
• In conjunction with the clinical base lead, we developed successful strategies to improve the base safety culture and the well being of our employees.
• Communicated quickly any important information from management to the pilots and delegated tasks as necessary.
• Worked closely with the clinical base lead to make sure the base personnel followed the company and medical safety policies and procedures.
• Managed the day to day paperwork for the base, including auditing and submitting the daily flight logs, the pilot duty time sheets, and other miscellaneous forms required by the company.
• Responsible for tracking the medical crew members NVG currency, along with their flight currency, in accordance with the company General Operations Manual.
• Responsible for the monthly, and annual base audits of to ensure the continued effectiveness of the Safety Management System (SMS)
• Responsible for the successful and competent adherence to the company SMS standards, policies and procedures at the base level.
• Created and updated the adverse weather plan, and managed a hazard map for the local area to comply with company SMS policies.
• Maintained the currency of the weight and balance program for the helicopter.
• Managed and reduced known risks with effective risk controls and reporting.
• Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
• Briefed medical crew members with known patient information, current weather, and other appropriate information prior to each flight.
• Trained annually in a flight simulator to prepare for emergency situations.
• Prepared and distributed company instructions and policy updates to all base employees.
• Shuttled aircraft to and from maintenance facilities for routine and urgent inspections.

• Flew tourists from all over the world around the Grand Canyon in a safe and professional manor.
• Performed helicopter charter flying for wealthy passengers, around the Page, AZ and Grand Canyon, AZ areas.
• Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
• Performed several types of flying from the Grand Canyon Airport (South Rim) to various airports and landing zones around the northern part of Arizona, including: Grand Canyon West Airport, Bar 10 Ranch Airport, Page, AZ Airport, and the Flagstaff, AZ Airport.
• Selected to fly for a reality T.V. production company from St. George, UT to Bar 10 Ranch Airport in the Grand Canyon.
• Operated the helicopter at high density altitude and at, or close to max gross weight, on most flights.
• No hot starts, over temps, or over torques at any time with the company.

• Lead agent, duties including the management of other agents and assisting the supervisor with daily duties.
• Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
• Trained new personnel regarding company operations, policies and services.
• Boosted team performance by communicating clear service expectations and quality goals to each team member.
• Planned schedules and workflows based on expected demands of the airline.
• Assist customers in the purchasing of airfare for Allegiant Airlines.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Responsible for the timely and accurate check-in of passengers for departing flights.
• Responsible for efficiently boarding aircraft.
• Created and implemented a more efficient boarding process throughout the airline.
• GSC (Ground Security Coordinator) with specific training in airport threats, vulnerability and risk assessments, expert witness services, and airport security planning and audits.
• Cross-trained in the lead ramp agent duties and provided backup support when needed.

• Instruction ranged from Private through CFI
• Conducted Photo flights and tours in the local area
• Taught private and commercial ground courses.
• Established goals for courses with organized outlines and detailed lessons.
• Connected instruction to real-world experiences and to students' commercial flying goals.
• Performed a helicopter repossession flight from Salt Lake City, UT to Mesa, AZ
• Adjusted and aligned course material to meet individual needs.
• Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
• Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
• Created instructional material and training syllabi for specific areas of ground and flight training.

Flight Instructor

• Instruction ranged from Private through CFI
• Responsible for all aspects of student training, including ground, simulator and flight.
• Instructed both the commercial and initial CFI ground training courses.
• Adjusted and aligned course material to meet individual needs.
• Created instructional material and training syllabi for specific areas of ground and flight training.
• Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
• Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.

Office Assistant

• Responsible for the accurate scheduling of helicopter flight periods, aircraft maintenance intervals, and simulator flight periods.
• Performed reception duties which included: answering phones, greeting customers/students, answering numerous student and instructor questions, and operational assistant to the flight school general manager.
• Performed various administrative duties to include, basic housekeeping, student record keeping and office organization.