Eric Misquez
San Antonio
Summary
Dynamic culinary leader with extensive experience at PF Changs Restaurant, excelling in kitchen management and team development. Proven track record in enhancing customer satisfaction through attention to dietary needs and optimizing workflow for rapid service. Skilled in food safety and effective communication, fostering a collaborative and efficient kitchen environment.
Overview
6
6
years of professional experience
Work History
Culinary Lead
PF Changs Restaurant
12.2023 - Current
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Wok Cook
PF Changs Restaurant
12.2023 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Sauté Cook
The Cheesecake Factory
07.2022 - 12.2024
Kitchen Manager
The Old Spaghetti Factory International Inc.
05.2019 - 06.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
High School Diploma -
Maryvale Highschool
Phoenix, AZ05.2006
Skills
- Cooking techniques
- Ingredient knowledge
- Sanitation practices
- Food presentation
- Kitchen management
- Grilling expertise
- Sauce preparation
- Cooking methods
- Food preparation
- Knife skills
- Sanitation standards
- Waste reduction
- Ordering supplies
- Workstation organization
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Critical thinking
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Food safety
- Decision-making
- Cash handling
- Relationship building
- Safety procedures
- Team building
- Task prioritization
- Safety training
- Worker training
- Cooking
- Professionalism
- Staff training
Timeline
Culinary Lead
PF Changs Restaurant
12.2023 - Current
Wok Cook
PF Changs Restaurant
12.2023 - Current
Sauté Cook
The Cheesecake Factory
07.2022 - 12.2024
Kitchen Manager
The Old Spaghetti Factory International Inc.
05.2019 - 06.2022
High School Diploma -
Maryvale Highschool
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