Skilled Mental Health Technician with an extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
18
18
years of professional experience
Work History
Physical Therapy Aide
Kiley Developmental Center
Waukegan, IL
06.2022 - Current
Coordinated daily activities of patients to support them in their individual care programs.
Maintained supply inventory by placing orders when supplies ran low.
Recorded patient status in progress notes.
Enforced safety procedures with all patients.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Improved patient mobility using passive and active therapeutic exercises.
Evaluated patient strength and range of motion to devise personalized regimes.
Monitored patient progress and adapted treatment plans to reflect changes.
Maintained care continuity through multidisciplinary teamwork and collaboration.
Implemented patient safety protocols and infection control practices for hygienic, compliant care.
Provided mobility support during patient transfers and ambulation, limiting further damage.
Evaluated effectiveness of treatment plans and implemented modifications.
Mental Health Technician
Ann Kiley Developmental Center
Waukegan , IL
11.2009 - 06.2022
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Treated clients and families with respect and dignity.
Charted on each patient daily.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Attended therapeutic educational groups and supported patients with guidance from RN or Physical Therapy Aide.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Sales Associate
Chicago Pawners
Chicago, IL
01.2006 - 07.2008
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintained records related to sales, returns and inventory availability.
Enhanced product presentation and promotional material displays, working alongside retail representatives.