Eric Mongar

• Coordinated home maintenance tasks with outside contractors, overseeing work completion on time and within budget parameters.
• Carried out the planning and execution of facility renovations or expansions, ensuring minimal disruption to daily operations during construction phases.
• Enhanced customer satisfaction by providing expert guidance on color schemes and home decorating trends.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Carried out all phases of renovation of a 2200 square foot home in Ortega. This included updating all phases of plumbing, electrical, carpentry, hvac, etc.

Carried out various facets of home renovation on 2000 square foot in Arlington, including masonry, carpentry, and roofing. in Arlington.

• Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
• Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment.
• Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
• Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.

• 800-864-3404
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

• 904 838 2760
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• 904 636 128
• Managed facilities maintenance activities to provide a safe, clean working environment for all employees.
• Managed facilities maintenance and upgrades, creating a safe and comfortable work environment for all employees.
• Ensured compliance with local regulations, maintaining accurate records of permits and inspections related to facilities maintenance activities.
• Assisted with facilities maintenance, addressing any issues that arose quickly efficiently to minimize disruptions during the summer season.
• Operated chiller plant/switchgear/generator sets