Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eric Montanez

Westminster,CA

Summary

Accomplished Quality Control Supervisor at United Airlines with nearly six years of experience supervising, scheduling, and directing employees. Well versed in equipment calibration and mentoring, expert in problem-solving and incidents management.

Overview

20
20
years of professional experience

Work History

Quality Control Supervisor

United Airlines
12.2018 - Current
  • Trained workers within department in improved procedures designed to enhance quality and eliminate errors. Training applies to videoscope, measuring techniques, and includes the research and documentation of found discrepancies.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
  • Maintain testing equipment and comply with monthly audits for tooling calibration.
  • Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
  • Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
  • Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
  • Received training on new methods and equipment to properly teach to other employees within the region.

Quality Control Inspector

United Airlines
12.2017 - 12.2018
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Performed visual inspections and precise measurements using specialized videoscope equipment.
  • Identified and documented quality discrepancies for management to develop resolutions.

Aircraft Maintenance Technician

United Airlines
03.2004 - 12.2017
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
  • Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
  • Ensured proper functioning of avionics systems by conducting comprehensive electrical troubleshooting and repairs.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.

Education

Aeronautics

Teterboro School of Aeronautics
Teterboro, NJ
02.2004

Skills

  • Designated Station Trainer
  • Standard Operating Procedures
  • Quality Control Planning
  • Equipment Calibration
  • Problem-Solving
  • Training and mentoring
  • Flexible Schedule
  • Incidents management

Accomplishments

Recipient of United 100 Award for fixing an aircraft on a taxiway while aboard a flight. This resulted in aircraft avoiding a gate return and flight arrived to destination on time.

Timeline

Quality Control Supervisor

United Airlines
12.2018 - Current

Quality Control Inspector

United Airlines
12.2017 - 12.2018

Aircraft Maintenance Technician

United Airlines
03.2004 - 12.2017

Aeronautics

Teterboro School of Aeronautics

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Eric Montanez