Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
Timeline
Generic

Eric Montano

Mount Vernon,IA

Summary

Friendly Respite Care Worker with extensive experience treating and assisting clients. Hard worker routinely assesses physical, mental and emotional conditions of clients and treats noticeable ailments. Committed to maintaining hygienic and safe environment for clients. Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment. Dedicated with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated student interested in applying excellent communication and interpersonal skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

2
2
years of professional experience

Work History

Respite Counselor

Camp Courageous Of Iowa
Monticello, IA
12.2023 - Current
  • Assisted individuals in developing and achieving goals related to emotional well-being.
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Provided support, guidance, and supervision to clients in a therapeutic environment.

Store Associate

Maverik Adventure's First Stop
Littleton, CO
05.2023 - 08.2023
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Followed loss prevention guidelines to deter theft.
  • Described merchandise and explained use, operation and care.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Demonstrated excellent customer service skills at all times.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Assisted customers with product selection, pricing and availability.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Improved customer service feedback scores through outstanding service.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Ensured the cleanliness and tidiness of the store.
  • Assisted with loading and unloading deliveries from vendors.
  • Answered telephone to give callers store information and look up order details.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered incoming calls regarding product inquiries or orders.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Operated scanning equipment for price checks and stock replenishment.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Completed day-to-day duties accurately and efficiently.

Store Associate

Kum & Go
Littleton, CO
02.2022 - 05.2022
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Followed loss prevention guidelines to deter theft.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Demonstrated excellent customer service skills at all times.
  • Assisted customers with product selection, pricing and availability.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Ensured the cleanliness and tidiness of the store.

Education

Bachelor of Arts - Behavioral Neurosciense

Cornell College
Mount Vernon, IA
05-2026

High School Diploma -

Jhon F Kennedy
Denver, CO
05-2023

Minor - Philosophy

Cornell College
Mount Vernon, IA

Skills

  • Progress Monitoring
  • Individual Counseling
  • Social Skills Development
  • Child Development
  • Disability Support
  • Special Needs Education
  • Personal Care Assistance
  • Emotional Support
  • Payment Processing
  • Return Processing
  • Customer Service
  • Product Display
  • Customer Assistance
  • Team Collaboration
  • Team Leadership
  • Cash Handling Accuracy
  • Organization
  • Inventory Control
  • Safety Oversight
  • Loss Prevention
  • Store Organization
  • Inventory Management
  • Flexible Hours
  • Cash Register Operation
  • Computer Proficiency and Microsoft Office
  • Decision-Making
  • Basic Mathematics

Affiliations

  • Vice President of a social group

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Recipient of the Trustee Scholership

Timeline

Respite Counselor

Camp Courageous Of Iowa
12.2023 - Current

Store Associate

Maverik Adventure's First Stop
05.2023 - 08.2023

Store Associate

Kum & Go
02.2022 - 05.2022

Bachelor of Arts - Behavioral Neurosciense

Cornell College

High School Diploma -

Jhon F Kennedy

Minor - Philosophy

Cornell College

Similar Profiles

CREATE PROFILE
Eric Montano