Eric Mora
Berkeley,IL
Overview
24
24
years of professional experience
Work History
Putaway Supervisor
Parts Town
Addison, Illinois
05.2024 - Current
- Supervised daily operations and ensured compliance with company policies.
- Scheduled staff shifts to meet operational needs efficiently.
- Conducted performance evaluations and provided constructive feedback.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 20 or more employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed strategies to improve team performance and productivity.
- Implemented process improvements to enhance overall productivity in the GFC.
- Led daily team meetings to discuss progress, address issues, and plan future actions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Storage and Vehicle Put Away Team Lead
Parts Town
Addison, IL
05.2013 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Enforced Safety vehicle training procedures to maintain overall data integrity and safety.
Supervisor
Babies "R" Us
Lombard, IL
02.2004 - 04.2023
- Coordinated restocks to keep retail displays organized and full for customers.
- Created successful plans to maximize profits and reduce loss.
- Supervised work of cashiers, training new team members and monitoring performance.
- Dealt with customer complaints and rectified product and service issues.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Cashier
McDonald's Restaurant
Elmhurst, IL
01.2002 - 02.2004
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Improved performance of team members resulting in high-quality meals produced daily.
- Used computer to store and retrieve data and online orders.
Education
Some College (No Degree) -
Triton College
River Grove, ILSkills
- Data Warehousing
- Training & Development
- Supervision & Leadership
- Friendly, Positive Attitude
- People Skills
- Critical Thinking
- Reliable & Trustworthy
- PPE Use
- Maintenance & Repair
- Conflict Resolution
- Basic Math
- Organizational Skills
- Problem Resolution
- Customer Service
- Fluent in Spanish
- Team Building
- Good Work Ethic
Timeline
Putaway Supervisor
Parts Town
05.2024 - Current
Storage and Vehicle Put Away Team Lead
Parts Town
05.2013 - Current
Supervisor
Babies "R" Us
02.2004 - 04.2023
Cashier
McDonald's Restaurant
01.2002 - 02.2004
Some College (No Degree) -
Triton College