Esther Cisneros
Aurora,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Youth Leader
Cities In Schools Aurora
08.2021 - Current
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Created educational materials to convey important information to service recipients.
- Kept case files updated, accurate and aligned with requirements.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
Assistant Manager
Dollar Tree
06.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Youth Leader
Communities In Schools Aurora
08.2018 - 06.2019
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Developed, implemented and assessed youth leadership programs and initiatives.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
- Educated young people about strategies for driving discussions and promoting social changes.
Education
High School Diploma -
West Aurora High School
Aurora, IL05.2016
Skills
- Emotional Support
- Strong Work Ethic
- Critical Thinking
- Attendance Records
- Effective Organization
- Youth Activity Planning
- Teamwork and Collaboration
- Organizational Skills
- Adaptability
- Effective Communication
- Basic Knowledge in Excel
- Moderate Knowledge in Word and PowerPoint
Languages
Spanish
Native or Bilingual
Timeline
Youth Leader
Cities In Schools Aurora
08.2021 - Current
Assistant Manager
Dollar Tree
06.2020 - Current
Youth Leader
Communities In Schools Aurora
08.2018 - 06.2019
High School Diploma -
West Aurora High School
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