I have been successful Warehouse Manager offering a strong background of 23 years in distribution warehouse settings and a high speed of retail. I currently manage and mentor a team of 73 employees. I'm experienced in coaching the leadership team in promoting safety, accuracy and company's expectations, while monitoring employee performance and training new employees. Accomplished in warehouse efficiency while focus on safety, with high level of shipping accuracy.
• My position required me to monitor and maintain the overall output, quality, condition, and capability of the operations including P&L statements, receiving, and shipping of products to meet customer needs. My position must ensure that the processes, equipment, documentation, and personnel are in place to meet the business objectives of the company.
• I developed strategies for improving operational efficiencies in the warehouse.
• I ensured appropriate staffing levels to meet production demands.
• I evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
• I have been the driving force for the Supervisors and the associates to meet the company goals and give our internal and external customers the great experience that they deserve.
• I provided detailed supervision for up to 45 employees including Management. I have run a successful 3.5-million-dollar store and was responsible for everything on the P&L statements.
• I took a store that was falling in every metric to become one of the best stores in the district. Labor, in-stock conditions, direct margin, backroom organization.
• Maintained a high level of customer service standards across all departments in the store.
• Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
• Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, and pricing accuracy.
• As Night Area Store director, I was responsible for all departments at the store on my shift. I provided detailed supervision of up to eighty employees, including management in a high-speed retail setting including, vendor relations, and product merchandising.
• Maintained a high level of customer service standards across all departments in the store.
• Monitored daily operations, and staff performance, providing coaching, and guidance when necessary.
• Hired, trained, and supervised, store personnel including cashiers, stockers, department managers, and assistant directors.
• Managed overall inventory levels of merchandise by monitoring stock rotation and ordering.