Motivated and customer-focused retail associate with over 8 years of experience in grocery store operations. Skilled in inventory management, customer service, and maintaining a clean and organized store environment. Seeking to contribute my expertise in a dynamic retail setting. Excelled in inventory management, enhancing store efficiency. Demonstrated ability to boost customer satisfaction through expert sales techniques and teamwork, contributing significantly to store performance.
Delivered exceptional customer service by guiding shoppers to products.
- Handle cash register transactions, process returns, and manage exchanges.
- Stock shelves, ensuring accurate product placement and labeling.
- Perform inventory checks and assist in managing stock levels to avoid shortages.
- Maintain a clean and safe store environment, including sanitizing areas and ensuring product freshness.
- Train and mentor new associates in store procedures and customer service techniques.
Operated cash registers, processed customer payments, and issued receipts.
- Provided friendly and efficient customer service, addressing inquiries and assisting with product selection.
- Handled returns, exchanges, and loyalty program registrations.
- Maintained a clean and organized checkout area, ensuring quick and accurate transactions.
- Assisted with front-end operations, including bagging and carrying groceries to customers' vehicles.
- Helped with store promotions and ensured the proper display of sale items.
Customer service and conflict resolution
- Cash handling and point-of-sale systems
- Inventory management and stock rotation
- Product knowledge and sales techniques
- Time management and multitasking
- Food safety and sanitation protocols
- Ability to work well in a team environment