Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Morrison

Lancaster,CA

Summary

Motivated and customer-focused retail associate with over 8 years of experience in grocery store operations. Skilled in inventory management, customer service, and maintaining a clean and organized store environment. Seeking to contribute my expertise in a dynamic retail setting. Excelled in inventory management, enhancing store efficiency. Demonstrated ability to boost customer satisfaction through expert sales techniques and teamwork, contributing significantly to store performance.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Ralph’s
11.2021 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Assistant

Food Maxx
02.2018 - 07.2020

Delivered exceptional customer service by guiding shoppers to products.

- Handle cash register transactions, process returns, and manage exchanges.

- Stock shelves, ensuring accurate product placement and labeling.

- Perform inventory checks and assist in managing stock levels to avoid shortages.

- Maintain a clean and safe store environment, including sanitizing areas and ensuring product freshness.

- Train and mentor new associates in store procedures and customer service techniques.

Retail Assistant

Oscars Tech and Hardware
04.2014 - 02.2017

Operated cash registers, processed customer payments, and issued receipts.

- Provided friendly and efficient customer service, addressing inquiries and assisting with product selection.

- Handled returns, exchanges, and loyalty program registrations.

- Maintained a clean and organized checkout area, ensuring quick and accurate transactions.

- Assisted with front-end operations, including bagging and carrying groceries to customers' vehicles.

- Helped with store promotions and ensured the proper display of sale items.

Education

GED -

Abram Community Education
Los Angeles, CA
05.2013

Skills

    Customer service and conflict resolution

    - Cash handling and point-of-sale systems

    - Inventory management and stock rotation

    - Product knowledge and sales techniques

    - Time management and multitasking

    - Food safety and sanitation protocols

    - Ability to work well in a team environment

Timeline

Retail Sales Associate

Ralph’s
11.2021 - 11.2023

Retail Assistant

Food Maxx
02.2018 - 07.2020

Retail Assistant

Oscars Tech and Hardware
04.2014 - 02.2017

GED -

Abram Community Education
Eric Morrison