Eric Morton
Palmdale,CA
Summary
Dynamic professional with strong leadership and problem-solving skills, experienced in enhancing operational efficiency at North Italia Restaurant. Proven track record in staff training and inventory management, resulting in reduced waste and improved service quality. Committed to maintaining workplace safety and ensuring customer satisfaction through effective team collaboration.
Overview
14
14
years of professional experience
Work History
Lead Porter
Wonder
09.2025 - 11.2025
- Supervised daily operations, ensuring efficient workflow and high service standards.
- Trained and mentored new porters on safety procedures and equipment usage.
- Coordinated inventory management, maintaining accurate stock levels and organization.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Monitored performance metrics, identifying areas for improvement in service delivery.
- Completed sweeping, mopping, and window-cleaning.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Assessed high-traffic areas, hallways, lobby areas, and reception for cleanliness.
- Maintained a clean and organized workspace, resulting in increased productivity and job satisfaction for all staff members.
Lead Cook
North Italia Restaurant
09.2018 - 11.2025
- Supervised kitchen staff to ensure efficient meal preparation and high-quality service.
- Developed and implemented new menu items, enhancing guest satisfaction and restaurant offerings.
- Managed inventory levels, reducing food waste through effective ordering and storage practices.
- Trained and mentored junior cooks, fostering skill development and teamwork within the kitchen.
- Ensured compliance with health and safety regulations, maintaining a clean and safe working environment.
- Executed daily food prep tasks, ensuring quality standards while meeting customer expectations consistently.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Assistant Manager
Nicoletta Pizza
03.2012 - 11.2015
- Assisted in managing daily operations and staff scheduling to ensure efficient service delivery.
- Coordinated training sessions for new employees, enhancing onboarding experience and knowledge retention.
- Implemented inventory tracking systems, improving stock management and reducing waste.
- Monitored customer feedback to identify areas for improvement in service quality and menu offerings.
- Collaborated with kitchen staff to streamline food preparation processes, increasing overall efficiency.
- Maintained compliance with health and safety regulations, ensuring a safe dining environment for patrons.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Sayre High School
Philadelphia, PA06.2007
Skills
- Workplace safety
- Staff training and development
- Budgeting and finance
- Strong leadership
- Strong work ethic
- Customer service
- Problem-solving
- Worksite safety
- Critical thinking
- Safety and security
- Heavy lifting
- Supply stocking and organization
- Safety protocols
- Ensuring customer satisfaction
- Inventory maintenance
- General maintenance
- Teamwork
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Lead Porter
Wonder
09.2025 - 11.2025
Lead Cook
North Italia Restaurant
09.2018 - 11.2025
Assistant Manager
Nicoletta Pizza
03.2012 - 11.2015
High School Diploma -
Sayre High School