Summary
Overview
Work History
Education
Skills
Presentations
Involvements & Awards
Timeline
Hi, I’m

Eric Mullen

Grand Rapids,Michigan
Eric Mullen

Summary

Goal and result-oriented manager and leader dedicated to enhancing administrative operations to optimize costs and drive improved organizational outcomes. Skilled in cultivating enduring relationships with students, staff and other stakeholders to bolster program success. Recognized as a motivational leader, leveraging exceptional communication, organizational, and strategic planning abilities to drive positive change.

Overview

27
years of professional experience

Work History

Grand Rapids Community College

Dean of Student Success
01.2022 - 01.2024

Grand Rapids Community College

Dean of Student Success and Retention
01.2019 - 01.2022

Grand Rapids Community College

Associate Dean of Enrollment Management and Financial Aid
01.2013 - 01.2019

Grand Rapids Community College

Interim Director of Admissions
01.2011 - 01.2013

Grand Rapids Community College

Student Life Director
01.2002 - 01.2011

Aquinas College

Student Activities Director
01.1999 - 01.2002

Grand Rapids Community College

Service Learning Assistant
01.1997 - 01.1999

Education

Western Michigan University
Kalamazoo, Michigan

Ph.D. from Higher Education Student Affairs Leadership
01.2018

Grand Valley State University
Allendale, Michigan

M.Ed. from Higher Education Leadership
01.2006

Aquinas College
Grand Rapids, Michigan

B.A. from Sociology
01.1997

Skills

  • Strategic and innovative leadership
  • Strengths-based management approach
  • System and process-oriented program development
  • Academic and Student Affairs Leadership
  • Student Life Cycle Management including recruitment, enrollment, retention and completion

Presentations

  • Building an Enterprise Level Texting Program for Your Campus, Mongoose Elevate Users Conference, Buffalo, New York, 2018
  • Design Thinking for Student Success, MACRAO Annual Conference, Frankenmuth, Michigan, 2018
  • Texting for Student Success, MCCSSA Annual Conference, Petoskey, Michigan, 2018
  • Year Long Scheduling Implementation, MCCSSA Annual Conference, Petoskey, Michigan, 2018
  • Web Tools for Student Success, Michigan College Personnel Association Annual Conference, Grand Rapids, Michigan, 2010
  • Elevating Student Development at Community Colleges and Commuter Campuses, ACPA College Student Educators International Annual Conference, Boston, Massachusetts, 2010
  • Engaging the Disconnected, Community College Student Government Conference, Royal Oak, Michigan, 2010
  • Driving a Solution; Implementing a Campus Card Solution at the Community College, Blackboard World Commerce Conference, Phoenix, Arizona, 2008

Involvements & Awards

  • College Board, Community College Advisory Board Member, 2017 to present
  • MACRAO, Enrollment Management Committee Chair, 2016-18
  • Michigan Community College Association, Leadership Academy Graduate, 2017
  • Grand Rapids Business Journal, 40 Under 40 Business Leaders award recipient, 2013
  • ACPA College Student Educators International, State Division Representative, Technology Advisory Council, 2010-11
  • Michigan College Personnel Association, President, 2008-11
  • Michigan College Personnel Association, Conference Co-Chair, 2008
  • Michigan College Personnel Association, Member-at-Large and Community College Liaison, 2005-07

Timeline

Dean of Student Success

Grand Rapids Community College
01.2022 - 01.2024

Dean of Student Success and Retention

Grand Rapids Community College
01.2019 - 01.2022

Associate Dean of Enrollment Management and Financial Aid

Grand Rapids Community College
01.2013 - 01.2019

Interim Director of Admissions

Grand Rapids Community College
01.2011 - 01.2013

Student Life Director

Grand Rapids Community College
01.2002 - 01.2011

Student Activities Director

Aquinas College
01.1999 - 01.2002

Service Learning Assistant

Grand Rapids Community College
01.1997 - 01.1999

Western Michigan University

Ph.D. from Higher Education Student Affairs Leadership

Grand Valley State University

M.Ed. from Higher Education Leadership

Aquinas College

B.A. from Sociology
Eric Mullen