Experienced marketing professional with a proven track record of developing and implementing impactful marketing strategies and campaigns. Highly regarded for a collaborative approach and achieving results through effective teamwork and adaptability. Proficient in digital marketing, brand management, and strategic planning, always focused on meeting organizational goals.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Marketing Manager
Sodexo
08.2019 - Current
Website management
Manage social media accounts for optimal audience engagement and increase online presence.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Tracked success metrics for marketing campaigns using advanced analytical tools, driving continuous improvement in messaging strategies.
Creation of all marketing plan and meal plan printed and digital material using Microsoft office suite and Adobe
Weekly menu printables for multiple dining locations
Event planning (monthly calendar of events, holidays, celebrations, etc.)
Regular communication with the offices of Student Life, Residence Life, President's Cabinet to ensure quality of services
Presence at Orientation and Accepted Students Days
Bi-annual delivery of Marketing Strategy and Product Report Card digital magazine
Member of Diversity, Equity, and Inclusion coalition
Boost brand awareness and generate leads while managing internal and external marketing campaigns and programs.
Chef de Cuisine
Plumb Restaurant
01.2018 - 06.2019
Adhering to budgets, increasing profits and managing cash flow, balancing labor budget and managing a steady food cost analysis
Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.
Utilizing local and seasonal ingredients to develop a quarterly menu and specials
Enhanced guest satisfaction by creating innovative and visually appealing dishes using fresh, local ingredients.
Maintaining inventory and condition of inventory, expanding the companies business including catering and presence at the Troy Farmers Market, attending community events
Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.
Mentored junior chefs in culinary techniques, fostering their growth and development within the team.
Sous Chef
Plumb Restaurant
06.2017 - 01.2018
Rescheduling shifts and tasks to cover for absent employees
Enforcing health and safety rules, allocating cleaning tasks, maintaining and consulting on equipment for the kitchen
Staying up to date on current food trends, creating daily food specials, building healthy relationships with food vendors
Training kitchen staff and employees, boosting morale and productivity
Sous Chef
Cafe Madison, BMT Hospitality
06.2015 - 06.2017
Leadership position responsible in assisting Executive Chef for development and operation of our team to support food safety and food quality
Expediting service while working the line five days a week including high volume weekend brunch, writing the weekend brunch specials (7)
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Knowing and complying consistently with standard portion sizes, cooking methods, quality standards, food temperatures, food storage, and basic kitchen rules
Conducting daily line checks, performing basic repairs as needed, maintaining equipment cleanliness, training personnel in sanitation practices
Ensuring a sense of urgency from all kitchen team members at all times, identifying and solving real problems, enforcing core values, improving performance, holding each other accountable
Trained kitchen staff to perform various preparation tasks under pressure.
Baker/Line Cook
Cafe Madison
08.2014 - 06.2015
Baked six different styles of bread for the brunch menu, baked specialty desserts for private dining events, worked four times a week omelette station.
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Adjusted recipes based on available ingredients or dietary restrictions,
Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
Prep Chef/Line Chef
08.2006 - 08.2014
Prepared daily menu items from a pre constructed prep list, worked food line during dining hours, developed and executed full menus for the in house bistro, a private dining area for residents
Strong communication, service leadership, and organizational skills
Experienced in fine dining, short order, cafe/bistro, and banquet
Dishwasher
Coburg Village Retirement Community
08.2005 - 08.2006
Operated a three rack conveyor belt dish machine, logged all water and chemical temperatures, kept up with advanced kitchen sanitation and maintenance
Followed supervisor instructions to complete tasks on time.
Experienced working with various people spanning many demographics and populations (youth, elderly)
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Trained by SCCC chefs
Education
Bachelor's Degree - Music Production
The College Of Saint Rose
Albany, NY
05.2015
Associates in Human Services - Human Services
Hudson Valley Community College
Troy, NY
05.2010
Diploma -
Shenendehowa High School
Clifton Park, NY
06.2006
Skills
Marketing campaign development
Verbal and written communication
Networking and relationship building
Brand-building strategies
Market data collection
Collateral creation
Cross-media Marketing
Influencer Marketing Tactics
Multitasking Abilities
Team Leadership
Creative Thinking
Strategies and goals
Accomplishments
Achieved collection of over 500 pounds of non perishable food donations by conducting Sodexo's annual Move For Hunger front porch food drive