Eric Neff
Hagerstown,MD
Summary
At Potomac Valley Distribution, I spearheaded market share growth through strategic industry trend analysis and exceptional customer service, fostering significant client relationships. My expertise in route planning and persuasive sales presentations led to consistently surpassing sales targets. Renowned for reliability and adaptability, I excel in problem-solving and goal achievement, ensuring operational excellence and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Route Sales Manager
Potomac Valley Distribution
05.2014 - 09.2024
- Acted as the primary point of contact for customers, ensuring their needs were met promptly and professionally while addressing any concerns that arose along the way.
- Monitored industry trends closely staying ahead of competitor activity which enabled strategic adjustments leading to increased market share.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Conducted regular store visits to assess product placement, availability, and presentation, implementing improvements as needed for maximum sales potential.
- Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Analyzed sales data to identify trends and opportunities for growth, adjusting strategies accordingly for optimal results.
- Scheduled route salesman and routes.
- Sold Product to existing and new customers along assigned routes.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
- Increased sales revenue by establishing and maintaining strong relationships with key accounts.
Education
Carpentry -
Washington County Tech
Hagerstown, MD06.2000
Skills
- Customer Service
- Relationship Building
- GPS expert
- Sales Presentations
- Route Planning
- Type product expert
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Decision-Making
- Goal Setting and Achievement
Certification
Class b cdl
Timeline
Route Sales Manager
Potomac Valley Distribution
05.2014 - 09.2024
Carpentry -
Washington County Tech
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