Hi, I’m
ERIC NEUGEBAUER
Boston,MA
Summary
I bring over eight years of experience in data analysis, engineering, and science at Itaú Unibanco, Brazil's leading private bank. Proficient in AWS, SAS, SQL, Hadoop, Tableau, and Alteryx, I specialize in data management, visualization, and migration, driving modernization and innovation initiatives. My mission is to lead digital transformation efforts, leveraging cutting-edge tools and best practices. I thrive on challenges, continuously learning and collaborating to bring diverse perspectives to my team. Currently, as a Data Engineer, I specialize in SAS environment management, overseeing seamless data migrations to the cloud using AWS Glue, Athena, and Quicksight. Additionally, I provide internal consulting and cost monitoring, driving the modernization of internal tools. In my previous role as a Data Science Analyst, I introduced and supported emerging technologies like AWS Glue Studio, contributing to the organization's technological advancement.
Overview
9
years of professional experience
Work History
Itaú Unibanco
Data Engineer
11.2022 - 03.2025
Job overview
- Management, consultancy and governance of the SAS environment
- Migration to the cloud, change of mindset from SAS/Impala/Tableau to AWS with Glue, Athena and Quicksight
- Internal consultancy focused on modernization and migration of internal tools
- Cost control
- Technologies: AWS Glue Studio, Athena, Quicksight, SQL, SAS, Hadoop (HuE, Hive, Impala), Tableau
Itaú Unibanco
Data Science Analyst
11.2021 - 11.2022
Job overview
- Responsible for choosing, disseminating and teaching new technologies such as aws glue studio
- Consulting and support in Alteryx, SAS , AWS Glue and Athena
- Creation of indicators and dashboards to monitor the performance and risks of Alteryx, Hadoop and SAS tools at Itaú-Unibanco
- Governance of licenses and costs of ETL tools
- On premise data migration to cloud
- Technologies used: AWS Glue Studio, Athena, SQL, SAS, Alteryx, Hadoop (HuE, Hive, Impala), Tableau
Itaú Unibanco
Data Analyst in Vehicle Financing
02.2021 - 11.2021
Job overview
- Governance and creation of the main dash (OLAP) of the vehicles area, updated remotely using Microsoft SQL Server tools such as Analysis Services and Integration Service
- Service to the vehicle financing area, creating indicators and alerts for regulatory analysis
- Analysis of commercial indicators with a focus on leveraging qualitative and quantitative results
- Participation in management committees to define strategies
- Development and monitoring of action plans to implement initiatives with defined SLA
- Preparation of reports to measure results with SAS, SQL, Tableau, VBA, Access and Excel tools
- Working in Squads as a data consultant
- Technologies: SSAS, SSIS ,SAS, SQL server, Hadoop (HuE, Hive, Impala), Alteryx, Tableau, Power BI
Itaú Unibanco
Data Analyst in Credit and Recovery
12.2019 - 01.2021
Job overview
- Mapping legacy routines, solution design and feature prioritization
- Maintenance of routines for the main indicators of Recovery for all retail, more than US$10 billion in portfolio
- Control/Analysis of the Business Intelligence of the business with data collection, treatment and monitoring resources
- Development of demands using SAS Enterprise Guide and Access tools for processing and generating databases
- Creation of reports and dashboards using data visualization tools such as Tableau and Excel
- Monitoring and development of controls and KPI indicators
- Management of corporate projects
- Technologies: SAS, SQL, Hadoop (HuE, Hive, Impala), Alteryx, Microsoft Integration Services, Tableau, Power BI
Itaú Unibanco
Strategic Intelligence Analyst
01.2017 - 11.2019
Job overview
- Responsible for managing indicators and materials for management committees
- Creation of a rule to reduce calls to late customers, with cost mitigation of US$ 3.5 million and 26% of complaints in 2017
- Reduction of US$ 1 million per year cost reduction with the creation of a policy to reduce contact with customers
- Creation and improvement of the callback indicator, reducing the number of duplicate calls in PJ(firm) by up to 60%
- Standardization of indicators and executive materials for all collection businesses at the institution (Cards, Consortium, PJ, PF, Vehicles)
- Automation of processes and routines via SAS, tableau
- Technologies: SAS, Tableau, Access, Excel
Itaú Unibanco
Credit and Recovery Analyst
09.2016 - 04.2018
Job overview
- Development and implementation of performance methodology to manage and direct collection operations
- Acting on the fronts of tests and pilots of new strategies aiming qualitative and quantitative gains
- Development of new control and optimization tools to support strategic decisions
- Specific studies to identify opportunities in customer satisfaction 'NPS', complaints, credit recovery
Education
Estacio
Postgraduate in Data Science And Big Data Analytic
11-2024
UFABC
Aerospace Engineering
04.2024
UFABC
Bachelor of Science and Technology
12.2017
Skills
- Team Work
- ETL development
- SAS Enterprise Guide
- AWS Glue, Athena, QS
- Alteryx
- Business Intelligence
- Data Engineering
- Data Science
- Data Visualization
- Hadoop
- ETL
- SQL
- Tableau
- Python
Languages
Portuguese
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Data Engineer
Itaú Unibanco
11.2022 - 03.2025
Data Science Analyst
Itaú Unibanco
11.2021 - 11.2022
Data Analyst in Vehicle Financing
Itaú Unibanco
02.2021 - 11.2021
Data Analyst in Credit and Recovery
Itaú Unibanco
12.2019 - 01.2021
Strategic Intelligence Analyst
Itaú Unibanco
01.2017 - 11.2019
Credit and Recovery Analyst
Itaú Unibanco
09.2016 - 04.2018
Estacio
Postgraduate in Data Science And Big Data Analytic
UFABC
Aerospace Engineering
UFABC
Bachelor of Science and Technology
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