Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Jr.Captain/Operational Support
College Hunks Hauling Junk
02.2022 - 09.2023
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Passionate about learning and committed to continual improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.
Certified Home Health Aide
TLC In-Home Care
08.2021 - 09.2022
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Food and Beverage / Night Supervisor
Wawa #0219
05.2017 - 08.2020
Observed each team member to carry out duties and provided constructive criticism.
Managed communication between associates and management, addressing key issues and needs.
Assisted customers with complaints, questions and concerns.
Assigned each member of [Number] person team with specific daily tasks and responsibilities.
Maintained stock of products and ordered new products when stock was running low.
Customer/ Lead Service Associate
Wawa #8055
04.2016 - 05.2017
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
Trained and mentored junior staff on customer service strategies and techniques.
Maintained relationships with customers to maximize sales opportunities.
Created promotional materials to advertise products and services.
Education
High School Diploma -
William Tennent High School
06.2013
Skills
Analytical and Critical Thinking
Interpersonal Communication
Active Listening
Supervision and Leadership
Excellent Communication
Decision-Making
Task Prioritization
PPE Use
Flexible and Adaptable
Languages
English
Awards
Hunk Of The Month : Customer Service Achieved Wawa Value Pins : Value People, Delight Customers, Embrace Change, Do the Right Thing, Do Things Right, Passion for Winning