ERIC NORMAN

In charge of total business operations from start of business day until end of business day.

Awarded store of the Quarter, in addition to being recognized as a consistent 5 star store in operational excellence and perfect product.

Received an "A" from every health inspector, as well as the highest grades from food and safety evaluators.

Successfully trained and promoted multiple General managers, who are now in charge of operations of sister locations within the company.

In charge of placing all distribution orders, as well as entering all delivery invoices.

Managed and resolved all customer care cases, and was recognized as the longest store in the company without a single complaint spanning 6 months with absolute customer satisfaction.

Recognized for consistent sales increase (PCYA) for every period exceeding the last, spanning almost 3 years to date

Worked hand-in hand with multiple vendors to successfully operate a clean and fully stocked store.

worked in multiple microsoft office areas to create spreadsheets for profit and loss statements, inventory counts, scheduling, fuel levels, etc.

Effectively communicated to lead team to complete very diverse tasks, including customer transactions, car wash operations, kitchen prep, and restocking.

• Coordinated daily schedules to ensure smooth transitions between activities and appointments
• Coordinated volunteer efforts within the local community, fostering strong connections between the family unit and their neighbors.
• Mentored men in multiple life-skills to successfully transition to success within their own lives
• created meal plans, chore lists, and daily tasks to successfully operate a positive, safe environment