Highly-motivated leader with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and successfully managing a team thru major change
Overview
11
11
years of professional experience
Work History
Branch Manager
Ferguson
Alexandria, VA
08.2019 - Current
Directed daily operations of the branch, including customer service, health and safety initiatives, and managing inventory.
Monitored financial performance of the branch on a monthly basis.
Built strong rapport with new and existing customer to grow sales and loyalty to Ferguson.
Branch has gone from 6 million dollar to 12 million dollar location (includes merger with 1916)
Branch Manager
Ferguson
Manassas, VA
07.2016 - 08.2019
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Supported outside sales force in servicing and obtaining new business.
Business grew from 2 to 3 million dollars, branch was shutdown after the opening of 2947.
Counter Sales
Ferguson
Capitol Heights / Manassas, MD/VA
08.2013 - 07.2016
Developed new and existing relationships with customer to capture new sales and gain share of wallet
Set up planograms, stocked and maintained locations for the counter.
Collaborated with other departments such as Sales and Marketing on promotions like CPP/HPP and connected home.
Assisted in training new employees on systems, product knowledge and safety regulations.
Education
Associate of Science - Econometrics And Quantitative Economics
JMU / NOVA CC
Harrisonburg, VA
06-2007
Skills
Work Prioritization
Branch Operations Management
Operational Reports
Process Improvement
Customer Service
Business Development
Timeline
Branch Manager
Ferguson
08.2019 - Current
Branch Manager
Ferguson
07.2016 - 08.2019
Counter Sales
Ferguson
08.2013 - 07.2016
Associate of Science - Econometrics And Quantitative Economics