Eric Novoa
Columbia,SC
Summary
With a proven track record at the South Carolina Department of Education, I excel in project coordination and team leadership, enhancing organizational performance through vendor management and procurement. My adept problem-solving skills and ability to foster strong stakeholder relationships have consistently driven project success, achieving over a 20% increase in efficiency across multiple departments.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
South Carolina Department Of Education
03.2018 - Current
- Analyzed project requirements to create detailed task lists.
- Coordinated project timelines by organizing meetings and updating schedules.
- Oversaw project logistics, resulting in streamlined workflows and enhanced team collaboration.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
Licensing Manager
South Carolina Department Of Education
03.2018 - Current
- Coordinated legal review of contracts, working closely with internal legal counsel to mitigate risks associated with licensing agreements.
- Implemented a system to monitor royalty reporting accuracy, ensuring proper compensation for licensors.
- Contributed to the overall success of the company by consistently meeting and exceeding licensing revenue targets.
- Evaluated potential risks associated with proposed licensing deals by conducting thorough due diligence research.
- Ensured timely payments from licensees by monitoring compliance with contractual obligations and following up on outstanding invoices.
- Managed relationships with licensors and licensees, ensuring timely communication and contract compliance.
- Provided guidance to licensees on product development processes, helping them meet quality standards and deadlines.
- Assisted in the development of creative assets for licensed products, ensuring consistency with brand guidelines.
- Spearheaded efforts to resolve disputes between parties involved in licensing agreements, minimizing potential conflicts.
- Reviewed existing licensing contracts, identifying areas for improvement and renegotiation opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Procurement Specialist
South Carolina Department Of Education
03.2017 - Current
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
- Oversaw inventory control, accounting, and supply reports.
- Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Drove standardization across procurement processes which resulted in greater consistency, improved efficiency, and reduced errors.
- Ensured compliance with company policies and industry regulations during the procurement process to minimize risks.
- Researched and identified potential new suppliers to increase vendor base.
- Evaluated vendor performance using key performance indicators to ensure continuous improvement in service delivery.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Developed and strengthened supplier relationships.
- Utilized software to order, track and invoice product shipments.
- Provided accurate and up-to-date records of leading procurement procedures.
Program Manager
South Carolina Department Of Education
03.2017 - Current
- Developed mitigation strategies for project risks to ensure continuity and success.
- Addressed stakeholder concerns with tailored solutions to enhance satisfaction.
- Built strong relationships with stakeholders for collaborative project success.
- Developed comprehensive project roadmaps by aligning stakeholder goals and market trends.
- Coordinated team efforts for project milestones, driving engagement and accountability.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Interacted with customers and clients to identify business needs and requirements.
- Devised creative solutions to critical customer and user needs.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Trainer
South Carolina Department Of Education
03.2017 - Current
- Created engaging training materials for enhancing team skills and knowledge.
- Developed training programs by assessing team needs and aligning content with organizational goals.
- Delivered presentations to communicate training objectives and expectations clearly.
- Implemented onboarding processes to provide new hires with essential skills and knowledge.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Maintained current knowledge of all team position requirements.
- Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
- Demonstrated new products, procedures and techniques to employees.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
- Implemented new training strategies to address skill gaps in the team, resulting in improved overall performance.
- Facilitated open communication between team members, fostering a positive work environment and increasing collaboration.
- Provided coaching and mentoring to employees.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Designed and delivered web-based, self-directed learning materials.
- Built and maintained professional relationships with vendors and suppliers.
- Wrote training manuals for [Type] employees and [Type] positions according to strict company guidelines and [Type] protocols.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Education
Associate of Arts - Criminal Justice
Midlands Technical College
West Columbia, SC05-2016
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Flexible and adaptable
- Attention to detail
- Customer service
- Workload management
- Team leadership
- Customer management
- Conflict resolution
- Training and development
- Resource coordination
- Spreadsheet tracking
- Cost management
- Budget coordination
- Resource management
- Personnel management
- Organizational performance
- Vendor management
- Vendor sourcing
- Procurement
- Requirements writing
Accomplishments
- Collaborated with SCDE Network Team during equipment refresh of the agencies Primary and Backup sites. Worked with vendor, contractors in acquiring quotes, and creating Purchase Order. Tracked and monitored equipment delivery to include tracking serial numbers, installation phases and operational testing completion. Processed invoice payments.
Certification
South Carolina Department of Revenue Procurement Training
Timeline
Project Coordinator
South Carolina Department Of Education
03.2018 - Current
Licensing Manager
South Carolina Department Of Education
03.2018 - Current
Procurement Specialist
South Carolina Department Of Education
03.2017 - Current
Program Manager
South Carolina Department Of Education
03.2017 - Current
Team Trainer
South Carolina Department Of Education
03.2017 - Current
South Carolina Department of Revenue Procurement Training
Associate of Arts - Criminal Justice
Midlands Technical College
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