Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Eric O’Donnell

Brooklyn,NY

Summary

Dynamic and reliable professional with experience at Citi Field, excelling in enhancing guest experiences through effective communication and safety awareness. Proven ability to maintain composure under pressure while ensuring compliance with venue policies. Recognized for delivering exceptional customer service and facilitating smooth event operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Usher

Citi Field
03.2025 - Current
  • Assisted guests with seating arrangements and inquiries to enhance event experiences.
  • Guided patrons to their seats while maintaining venue flow and safety protocols.
  • Monitored audience behavior, addressing issues promptly to ensure compliance with venue policies.
  • Provided information on upcoming events, helping guests make informed decisions about attendance.

Ticket Taker

River Operating Company
06.2024 - Current
  • Assisted patrons with ticket purchases and entry procedures.
  • Verified ticket validity and addressed patron inquiries effectively.
  • Monitored entry points to ensure orderly access to events.
  • Provided excellent customer service in high-traffic environments.

Education

Did Not Finsh - Mass Communication

Kingsborough Community College
Brooklyn, NY

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06.1999

Skills

  • Patience and composure
  • Working under pressure
  • Reliability and punctuality
  • Safety awareness

Affiliations

Local 176 member

Certification

Cpr certified

Timeline

Usher

Citi Field
03.2025 - Current

Ticket Taker

River Operating Company
06.2024 - Current

Did Not Finsh - Mass Communication

Kingsborough Community College

High School Diploma -

Fort Hamilton High School

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