Eric Orczykowski
Washington Township,NJ
Summary
Proven team player with a track record of enhancing customer satisfaction at Starbucks through effective problem-solving and outstanding service. Skilled in time management and maintaining attention to detail, excels in high-pressure environments, ensuring both team efficiency and customer loyalty. Friendly demeanor and active listening contribute to a positive and productive workplace.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Restaurant Staff Member
McDonald's
08.2021 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Implemented a system for tracking server performance, resulting in better allocation of resources during busy shifts.
- Handled high-pressure situations with composure, resolving customer complaints professionally and effectively.
- Trained new employees on restaurant procedures, policies, and customer service standards.
- Evaluated team performance regularly, providing constructive feedback to help employees improve their skills over time.
Education
No Degree - Criminal Justice
Rutgers University
Newark, NJ05-2025
Skills
- Time management
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Friendly and outgoing
Accomplishments
- Established effective communication with team members and improved team collaboration and productivity.
Timeline
Barista
Starbucks
10.2022 - Current
Restaurant Staff Member
McDonald's
08.2021 - 09.2022
No Degree - Criminal Justice
Rutgers University
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