ERIC OROPEZA
Summary
Dedicated Professional with proven performance in management, leadership and communication. Detail oriented exemplary in problem solving and planning. Ready to make an immediate contribution to your organization, and striving to excel up the leadership ladder. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Motivated Service Unit Operator with experience working in oil and gas industries. Maintained safety guidelines and performed equipment inspections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Gladiator Energy Services
07.2022 - 09.2023
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Connected and disconnected pipes, pumps and other production equipment to support functionality.
- Maintained and repaired production equipment and pipelines to support efficient operations.
- Inspected and tested equipment and pipelines for signs of wear and tear or obstruction.
- Assisted roughnecks with tasks and supplied with equipment.
- Rig-up/down
- Maintenance pump
Trash Truck Driver (CDL)
Waste Management
08.2019 - 07.2022
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Conducted efficient cargo transfers to maintain route schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Equipment Operator
Profrac Oil field services
08.2018 - 08.2019
- Operated range of heavy equipment on regular basis with advanced skill.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Drove vehicles to and from work sites and maintained clean driving record.
- Connected grounded wires and lines and loaded and off-loaded arms and hoses to pipelines.
- Lifted, installed and removed equipment in extreme weather conditions and temperatures.
- Coordinated smooth removal of broken casings, screens and drill pipes.
- Rig-up/down
- Maintenance pump
Trash Truck Driver (CDL)
Waste Management
04.2015 - 08.2019
- Mack and, Rear Load truck & Roll off truck
- Driving and manual labor to load trucks
- Standing and sitting claw boom truck
- Follow maps and instructions to service residents
- Demonstrate operation of trucks to new hires
- Cross training for ASL trucks
- Bilingual – directed residents to contact the city if they had any servicing
- Demonstrated ability to work independently without direct supervision
- Displayed good problem solving skills when dealing with unexpected delays or issues related to pickups
- Proficient in maneuvering tractor trailer in tight spaces.
Automobile Service Advisor
Pep Boys Auto Parts & Service
04.2013 - 04.2015
- Suggested additional services to customers in order to meet upsell goals.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Delivered prompt service to prioritize customer needs.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
Assistant Manager
O'Reilly auto parts
09.2012 - 05.2015
- Ensured quality car detailing on vehicles (inside and outside)
- Buffering and sanding of vehicles for paint touch ups
- Matched and touched up vehicle paint
- Responsible for 8 team members and new hires
- Training of new hires
- Bilingual Customer service and escalated complaints
- Continually expanding auto part knowledge
- Responsible for store inventory
- Balancing and closing out cash tills
- Ensuring that payroll received accurate employee hours
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Ordered parts for customers, repair shops and commercial department.
- Processed and reshelved return orders, checking for discrepancies.
Education
High School Diploma -
North Side High School
Fort Worth, TX06.2009
Skills
- Good Communication skills
- Customer service experience
- DOT Compliance
- Policy Enforcement
- Team Assignments
- Report Exceptions
- Computer Skills
- Performance Motivation
- Staff Discipline
- Job Assignments
- Detail Oriented
- Efficient Trip Planner
- DOT Requirements
- Daily Vehicle Inspections
- Set Up Devices
- Safe Work Methods
- Department Organization
- Training and Development
- Following Supervisor Instructions
- Troubleshoot Service Issues
- Equipment Maintenance
Accomplishments
- Supervised team of 12 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Gladiator Energy Services
07.2022 - 09.2023
Trash Truck Driver (CDL)
Waste Management
08.2019 - 07.2022
Equipment Operator
Profrac Oil field services
08.2018 - 08.2019
Trash Truck Driver (CDL)
Waste Management
04.2015 - 08.2019
Automobile Service Advisor
Pep Boys Auto Parts & Service
04.2013 - 04.2015
Assistant Manager
O'Reilly auto parts
09.2012 - 05.2015
High School Diploma -
North Side High School
Similar Profiles
Willie ChanceWillie Chance
Unit Manager at Gladiator Energy ServicesUnit Manager at Gladiator Energy Services
Juan RodriguezJuan Rodriguez
Coil Tubing Operator at Gladiator Energy ServicesCoil Tubing Operator at Gladiator Energy Services
MANUEL MORENOMANUEL MORENO
Nitrogen Field Supervisor at Gladiator Energy ServicesNitrogen Field Supervisor at Gladiator Energy Services
Craig DauphineyCraig Dauphiney
Unit Manager at Gladiator Energy ServicesUnit Manager at Gladiator Energy Services
Deja HicksonDeja Hickson
Supervisor at Pro VendingSupervisor at Pro Vending