Eric Osorio
Westminster
Summary
Detail-oriented warehouse and retail associate with expertise in inventory management and equipment operation. Resolved customer issues and met sales quotas while collaborating with teams to enhance workflow and ensure timely order fulfillment. Committed to maintaining safety standards and delivering accurate results.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Warehouse and Counter Associate
PACE Supply Corp.
Westminster
10.2023 - Current
- Collaborated with logistics team to optimize loading schedules based on delivery requirements, enhancing on-time shipment performance
- Collaborated with team members to prioritize tasks and consistently meet daily shipping deadlines
- Operated forklifts and other equipment to safely transport goods within the warehouse, reducing handling time
- Communicated effectively with supervisors regarding any issues or concerns related to loading operations, minimizing delays
- Coordinated closely with warehouse supervisors regarding special handling instructions for fragile/valuable items, preventing damage
- Followed established procedures for packaging, labeling, and preparing products for shipment, ensuring accuracy
- Maintained a high level of accuracy when counting, sorting, and stacking merchandise, minimizing inventory discrepancies
- Assisted in conducting regular inventory audits to identify and resolve discrepancies or shortages
Sales Associate
Lowe's Home Improvement
Huntington Beach
02.2021 - 08.2023
- Achieved monthly sales quota, consistently meeting or exceeding targets
- Promoted sales and financial credit options, driving store revenue growth
- Consulted with customers, listened to requests and concerns, and recommended suitable products, enhancing customer satisfaction
- Operated both POS and back-end computer systems to ensure seamless customer service and transaction accuracy
Sales Associate/Cashier
Floor and Decor
Fountain Valley
02.2018 - 06.2020
- Checked in customers picking up prepaid orders and verified accuracy of pulled orders, minimizing fulfillment errors
- Resolved customer issues related to product or delivery, enhancing customer satisfaction and loyalty
- Assisted customers by informing them about available products, increasing product knowledge and customer satisfaction
- Upsold products needed for job completion, increasing average transaction value
- Pulled products for large orders with items weighing 40lbs and up, demonstrating attention to safety and efficiency
- Maintained shipping and receiving for multiple orders, ensuring timely delivery to various locations
Education
General Education - None
Golden West College
Huntington Beach, CAGeneral education -
Westminster High School
Westminster, CASkills
- PPE compliance
- Shipping & receiving
- Load & unload
- Forklift operation
- Side loader
- Cherry picker
- PPE compliance
- Heavy lifting
- Packaging
- Manual handling
- Inventory control
- Periodic inventory method
- Safety regulations
- Order selection
- Cross-functional collaboration
- Time management
- Warehouse experience
- Communication skills
- Forklift operation
- Inventory control
Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
Additional Information
Authorized to work in the US for any employer
Languages
- English, Bilingual
- Spanish, Bilingual
Timeline
Warehouse and Counter Associate
PACE Supply Corp.
10.2023 - Current
Sales Associate
Lowe's Home Improvement
02.2021 - 08.2023
Sales Associate/Cashier
Floor and Decor
02.2018 - 06.2020
General Education - None
Golden West College
General education -
Westminster High School