Summary
Overview
Work History
Education
Skills
Languages
Awards
Accomplishments
Languages
Websites
References
Timeline
Generic
Eric Otero

Eric Otero

Syracuse,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Tooling Process Specialist III

FieldCore
Houston, TX
03.2023 - 01.2024
  • Achieved 85% inventory accuracy in SAP-ETM, improving calibration tooling rates from 11% to 92% in three months
  • Coordinated logistics for tool shipments to field technicians, optimizing shipping and receiving processes.

Tooling Process Specialist II

FieldCore
Syracuse, NY
12.2021 - 03.2023
  • Maintain Syracuse Tool Center at 97% tooling calibration rate at the same time maintaining 90-100% in fulfillment rate
  • Save $4.9 million in freight cost winning CEO award for North America Region in 2021
  • Supported over 326 jobs by managing billing, inventory, and tool shipments, also serving as the main contact for Latin America tool exports.

Tooling Operations Coordinator III

FieldCore
Syracuse, NY
11.2020 - 12.2021
  • Processed 267 East Coast jobs in 2020, with a 90% utilization rate in ETM
  • Managed equipment calibration, submitting 4,140 items with only 6 rejections, and provided ETM training.

Tooling Coordinator II

FieldCore
Syracuse, NY
08.2017 - 11.2020
  • Reduced freight costs by 50% and trained colleagues on SAP-ETM, leading a total physical inventory transition
  • Provided logistical support across East Coast and international sites while managing procurement.

Tooling Coordinator

Granite Services
Syracuse, NY
01.2017 - 08.2017
  • Coordinated tool maintenance and calibration, managed warranty records, and provided training and support for SAP-ETM.

Education

No Degree -

Ashford University
06.2015

Skills

  • Proficient in MS Office Applications
  • SAP (ETM-Enterprise Tooling Management)
  • Certified Forklift Operator Train the Trainer
  • Report Analysis
  • Process Analysis
  • Process Improvement
  • Inventory Management
  • Billing and Invoicing
  • Client Relationship Building
  • Administrative Support
  • Data-Driven Solutions
  • Service Delivery
  • MS Office

Languages

Fully bilingual in English and Spanish

Awards

  • CEO Award
  • Power Award Platinum x 2
  • Core Award

Accomplishments

  • CEO Award
  • Power Core Awards

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Tooling Process Specialist III

FieldCore
03.2023 - 01.2024

Tooling Process Specialist II

FieldCore
12.2021 - 03.2023

Tooling Operations Coordinator III

FieldCore
11.2020 - 12.2021

Tooling Coordinator II

FieldCore
08.2017 - 11.2020

Tooling Coordinator

Granite Services
01.2017 - 08.2017

No Degree -

Ashford University

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Eric Otero