Eric Owens
Groveport,OH
Summary
Dynamic professional with extensive experience in sales and customer service, complemented by a specialized education in Food Business Management from the Culinary Institute of America. Highly driven and passionate about pursuing a career in food sales, eager to leverage my expertise and industry knowledge to deliver exceptional results and drive business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chef
The Sage Room
01.2024 - Current
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Monitored food production to verify quality and consistency.
- Set up and broke down kitchen for service.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
Sales Associate
Hannoush Jewelers
01.2014 - 01.2023
- Demonstrated strong customer service skills by providing personalized assistance and guidance to customers in selecting jewelry items
- Successfully met and exceeded sales targets through effective upselling and cross-selling techniques
- Developed in-depth product knowledge, including gemstones, metals, and jewelry trends, to better assist customers in making informed purchasing decisions
- Maintained a neat and organized store environment, ensuring that the jewelry displays were visually appealing and products were easily accessible to customers
- Processed transactions accurately and efficiently using the point-of-sale system, handling cash and credit transactions
- Assisted in inventory management, including restocking merchandise, conducting regular stock checks, and updating pricing information
- Resolved customer concerns and issues promptly, ensuring a high level of customer satisfaction and loyalty
- Participated in regular training sessions to stay informed about new product arrivals, promotions, and industry trends.
Prep Cook/ Line Cook
Aramark at Fenway Park
04.2022 - 08.2022
- Demonstrated exceptional time management skills in a fast-paced environment, efficiently preparing and assembling high-quality dishes for season ticket holder restaurants at Fenway Park
- Utilized resources effectively to maintain a well-organized and efficient kitchen, ensuring timely food preparation and service during busy game days
- Played a crucial role in catering fine dining events for up to 500 people, showcasing precision and attention to detail in food presentation and service
- Successfully contributed to the execution of large-scale catering events accommodating up to 4000 people, displaying the ability to handle high-volume production while maintaining food quality standards
- Collaborated with kitchen staff to streamline processes and enhance overall kitchen efficiency, contributing to the successful operation of the dining facilities
- Maintained a keen focus on food safety and sanitation practices, ensuring compliance with health and safety regulations in a high-traffic food service environment
- Effectively communicated with team members to coordinate tasks and facilitate a smooth workflow, especially during high-pressure situations.
Education
BBA - Culinary Arts/ Food Business Management
The Culinary Institute of America
Hyde Park, NY12.2023
Skills
- Product Sales
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Customer Service
- Product Knowledge
- Goal-Oriented
- Inventory Management
Certification
ServSafe, 03/22/2025
Timeline
Chef
The Sage Room
01.2024 - Current
Prep Cook/ Line Cook
Aramark at Fenway Park
04.2022 - 08.2022
Sales Associate
Hannoush Jewelers
01.2014 - 01.2023
BBA - Culinary Arts/ Food Business Management
The Culinary Institute of America
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