Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Parsons

Topeka

Summary

Dynamic professional with a proven track record at Baldwin Healthcare and Rehabilitation, showcasing expertise in cooking techniques and exceptional customer service. Leveraged strong multitasking abilities and sanitation practices to enhance food quality and safety, significantly improving customer satisfaction. Skilled in kitchen organization and fostering team collaboration, consistently achieving operational excellence without compromising on service standards.

Overview

10
10
years of professional experience

Work History

Cook

Baldwin Healthcare and Rehabilitation
05.2024 - 11.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Maintenance Technician

Baldwin Automotive
01.2023 - 02.2024
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.

Sales Associate

NAPA Auto Parts - Genuine Parts
06.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Fabricator

Custom Mobile Equipment
03.2016 - 03.2020
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.
  • Fabricated components and structures following customer requirements.
  • Cut bent, and formed sheet metal and other materials to create metal works.
  • Assembled and welded components to create metal structures.
  • Used gauges, templates, and other measuring devices to inspect production parts.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
  • Maintained clean and organized working environment to promote safety and efficiency.
  • Provided training and mentorship for new hires, fostering a positive team dynamic and promoting skill development.
  • Inspected equipment and materials to verify safety and quality standards.
  • Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.

Assistant General Manager

Taco Bell
11.2014 - 02.2016
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Enforced quality assurance protocols to deliver ideal customer experiences.

Education

General Education -

Ottawa High School
Ottawa, KS

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Food preparation
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Knife skills
  • Sanitation
  • Supply restocking
  • Surface cleaning
  • Kitchen equipment operation and maintenance
  • Sanitation practices
  • Contamination prevention
  • Portion control
  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Hand and power tools
  • Electrical troubleshooting
  • Mechanical repair
  • Parts replacement
  • Equipment installation
  • Equipment Repair
  • Tool management
  • Hand tools expertise
  • Lockout and tagout procedures
  • Power tools proficiency
  • Painting
  • OSHA
  • Hydraulic systems
  • Mechanical expertise
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Cash handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Conflict resolution
  • Store opening and closing
  • Product sales
  • Customer needs assessment
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Professional demeanor
  • Fabrication
  • Power tool operation
  • Machinery operation
  • Troubleshooting
  • Repair work
  • Heavy lifting
  • Welding and fabrication
  • Metal fabrication
  • Safety procedures
  • Blueprints and specifications
  • Installation and maintenance
  • Quality inspections
  • Quality assurance
  • Staff management
  • Inventory control
  • Operations management
  • Team leadership expertise
  • Food safety and sanitation
  • Employee scheduling

Timeline

Cook

Baldwin Healthcare and Rehabilitation
05.2024 - 11.2024

Maintenance Technician

Baldwin Automotive
01.2023 - 02.2024

Sales Associate

NAPA Auto Parts - Genuine Parts
06.2022 - 03.2023

Fabricator

Custom Mobile Equipment
03.2016 - 03.2020

Assistant General Manager

Taco Bell
11.2014 - 02.2016

General Education -

Ottawa High School

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Eric Parsons