Eric Patterson
Dublin,OH
Summary
With a diverse background spanning four different regions (Columbus, Ohio; Seattle, Washington; Dallas, Texas; and Tampa, Florida), my unique ability lies in compiling past work experiences to gain a deeper understanding of consumer needs and how to effectively meet them. Committed to creating a work environment that fosters growth and success for all employees, ensuring that everyone can thrive and contribute their best.
Overview
21
21
years of professional experience
Work History
Director of Food & Beverage
Fountains of Boca Ciega/ Elance' of Pasadena
Pasadena, Fl
09.2022 - 07.2024
- Expanded catering services portfolio by identifying niche markets for growth opportunities within the local area.
- Enhanced revenue growth by developing strategic marketing campaigns targeting local and regional clientele.
- Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
- Streamlined operations for improved efficiency, implementing new inventory management systems and staff training programs.
Assistant Dining Service Director
Westminster Retirement Communities
St Petersburg, Fl
09.2015 - 06.2022
- Assumed all responsibilities of Department Director in their absence
- Scheduled staff and organized the dept
- To meet daily dietary needs
- Responsibility of training new servers and Servsafe certication
- Responsibility of payroll for all in department
- Oversee all daily dining meals to ensure an overall quality dining experience.
Client Services rep for large jets
Air Culinaire Worldwide
Tampa, fl
07.2014 - 06.2015
- Responsibility to handle sport team's nutrition needs for travel
- Communication to restaurants in the area teams were traveling to and from
- Handle clients budget
- Manage all conicts with clients and/or restaurants.
Food Service Director
Admiral Farragut Academy/ Sage Dining Services
Lutherville, MD
08.2008 - 06.2014
- Resumed all daily operations responsibility
- Engaged in team building and training to provide the utmost client dining experience
- Provided complete access availability to ensure client they didn't have to worry about the dining experience
- Responsibility to provide best nancial stewardship for client budget.
Executive Chef Manager
Berkeley Preparatory School/Sage Dining Services
05.2005 - 08.2008
- Communication responsibility of daily meals and prep to staff
- Organized special catering events et
- Receptions, Banquets and private luncheons
- Responsibilities included inventory and vendor relationships
- Construction of menus for daily school hours as well as special events.
Production Kitchen
Bahama Breeze/ Darden Restaurants
Irving, Tx/ Tampa, Fl
05.2003 - 10.2005
- Maintain a positive communication between line cooks and prep cooks during high volume times
- Interact positively with customers
- Organized special events in restaurant including receptions, promotions and corporate luncheons
- Maintained a safe working environment to reduce risk of injuries and accidents.
Education
2 years towards B.A Communications -
Ohio University Eastern Campus
Belmont, OHBusiness Communications
Muskingum College
New Concord, OH08.1990
Skills
- Team Leadership
- Training and mentoring
- Operations Management
- Strategic Planning
- Staff Development
- Sales Support
- Payroll and budgeting
- Performance Analysis
- Industry Awareness
- Service Delivery
- Team Collaboration
- Customer Engagement
- Relationship Building
- Shipment Tracking
- Customer Relationship Management
- Complaint Handling
- Public Speaking
- Customer Retention
- Team training and development
- Menu planning/costing
- Customer Needs Assessment
- Employee Performance Management
- Company policy adherence
- Satisfaction monitoring
- Documentation and notes
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Analytical Thinking
- Interviewing skills
- Professionalism
- Staff Supervision
- Service planning
- Cultural Sensitivity
Event Planning
References
- Kevin Hintz, 727-687-0676, Dining Services Director Westminster Shores
- Jason Bruner, 678-358-0918, Administrator Westminster Suncoast
- Joseph Merluzzi, 813-927-8359, Fmr Headmaster of Berkeley Preparatory School
- Brian Kopp, 727-674-8296, District Manager with Sage Dining Services
- Joey Galloway, 813-486-9084, Co-founder of Nutrition Factory, College Football Analyst ESPN
Timeline
Director of Food & Beverage
Fountains of Boca Ciega/ Elance' of Pasadena
09.2022 - 07.2024
Assistant Dining Service Director
Westminster Retirement Communities
09.2015 - 06.2022
Client Services rep for large jets
Air Culinaire Worldwide
07.2014 - 06.2015
Food Service Director
Admiral Farragut Academy/ Sage Dining Services
08.2008 - 06.2014
Executive Chef Manager
Berkeley Preparatory School/Sage Dining Services
05.2005 - 08.2008
Production Kitchen
Bahama Breeze/ Darden Restaurants
05.2003 - 10.2005
2 years towards B.A Communications -
Ohio University Eastern Campus
Business Communications
Muskingum College