Eric Payne
Racine,WI
Summary
Dynamic business owner with a proven track record in operations management at Garden of Eden Landscaping Services LLC. Expert in customer relations and personnel management, driving profitability through effective project execution and team training. Skilled in optimizing workflows and enhancing customer satisfaction, ensuring high-quality landscape designs and services.
Overview
2027
2027
years of professional experience
Work History
Landscaping Company Owener/Operator
Garden of Eden Landscaping Services LLC
Racine, WI
2020 - Current
- Managed daily operations, ensuring efficiency in project scheduling and resource allocation.
- Developed client relationships, enhancing customer satisfaction and retention rates.
- Oversaw landscape design projects from concept to execution, maintaining high quality standards.
- Trained and mentored team members on best practices in landscaping techniques and safety protocols.
- Evaluated project performance, identifying areas for improvement to optimize workflow processes.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
Warehouse Production Worker
O&H Danish Bakery
Racine, WI
2012 - 2013
- Operated machinery to assist in production of baked goods
- Maintained cleanliness and organization of work area
- Followed safety protocols to ensure a safe working environment
- Loaded and unloaded products for efficient inventory management
- Assisted in quality control processes to uphold product standards
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing time with accurate picking, packing, and shipping of products.
Retail Sales Associate
Steve & Barry's
Racine, WI
2007 - 2008
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Operated point-of-sale systems accurately, processing transactions with attention to detail.
- Maintained store presentation standards, organizing merchandise displays for optimal visibility.
- Collaborated with team members to enhance store operations and improve customer experience.
- Engaged customers through product knowledge, promoting sales of featured items effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
GED -
Gateway Technical College Racine Campus
Racine, WI07.2000
Skills
- Customer relations
- Personnel management
- Small business operations
- Business development
- Business launch
- Operations management
- Inventory control
- Customer service
- Task delegation
Timeline
Landscaping Company Owener/Operator
Garden of Eden Landscaping Services LLC
2020 - Current
Warehouse Production Worker
O&H Danish Bakery
2012 - 2013
Retail Sales Associate
Steve & Barry's
2007 - 2008
GED -
Gateway Technical College Racine Campus