Title Clerk/Documents Driver
Academy of Driving (a 3rd party DMV)
Tucson, AZ
04.2024 - 09.2024
- Performed data entry tasks with a high level of accuracy, entering 75 records per day
- Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
- Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands
- Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary
- Assisted in training new clerks on company policies, procedures, and systems
- Implemented improved filing system for documents resulting in reduced retrieval time by 32%
- Achieved consistently high customer satisfaction ratings through friendly service and attention to detail
- Maintained confidentiality of sensitive information such as customer data or financial records at all times