Eric Pfeif
Strasburg,Colorado
Summary
Accomplished technician specializing in vehicle inspection and engine diagnostics. Demonstrated expertise in enhancing workflow efficiency and ensuring safety compliance. Strong customer service skills contribute to high client satisfaction and retention.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Technician
Autotrek
Littleton, Colorado
01.2023 - Current
- Conduct vehicle inspection, diagnosis and repair.
- Prepare estimates and order parts.
- Submit warranty claims.
- Provided customer support by addressing inquiries and resolving issues.
Technician Supervisor
Mnaheim Denver
Denver, Colorado
03.2003 - 12.2022
- Assigned tasks to team members, improving workflow efficiency and accountability.
- Coordinated with department representatives to streamline operations and ensure timely repair completion.
- Prepared estimates and ordered parts to facilitate timely repairs.
- Maintained safety and operational standards, applying 5S methodology for enhanced workplace organization.
- Conducted vehicle inspections, diagnoses, and repairs to ensure optimal performance.
Education
Some College (No Degree) - Organizational Management
Ashford University
San Diego, CASome College (No Degree) - History/Education
Metropolitan State University of Denver
Denver, COSkills
- Vehicle diagnostics
- Safety compliance
- Workflow efficiency
- Problem solving
- Pressure management
- Customer service and support
- Team leadership
- Effective communication
Certification
Multiple General Motors Certifications
Accomplishments
Employee of the Year Manheim Denver 2010
Timeline
Technician
Autotrek
01.2023 - Current
Technician Supervisor
Mnaheim Denver
03.2003 - 12.2022
Some College (No Degree) - Organizational Management
Ashford University
Some College (No Degree) - History/Education
Metropolitan State University of Denver