Eric Pippin
Greenwood,AR
Summary
Talented Case Manager/Adjuster adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Workers Compensation Case Manager II
WALMART
04.2022 - Current
- Litigated and complex claims adjuster.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Serves as Subject Matter Expert (SME) in Unclaimed Property.
- Investigates and determines compensability.
- Participates in mediation and settlements.
Tactical and Firearm Instructor
Centerra Group LLC
07.2021 - 04.2022
- Trained National Nuclear Security Administration Special Response Force Agents in tactical maneuvers and firearms.
DEA/DTF
Greenwood Police Department
09.2009 - 06.2021
- Investigated narcotic crimes on local, state and federal levels.
- Conducted proactive Criminal Interdiction Patrol.
- Investigated criminal offenses throughout the City of Greenwood.
- Engaged in Community Policing initiatives.
- Supervised Patrol Troops as a Patrol Sergeant.
- Served as a Field Training Offices, K9, and SWAT Team Member.
- Trained as a Law Enforcement Instructor and ALERRT Civilian Response to Active Shooter Environments Instructor
- Designed and assisted in implementing a specialized plan for local companies in response to threats.
- Provided crisis intervention support for civilians experiencing mental health crises.
Education
Associate of Science - Criminal Justice
Southern Arkansas University Tech
Camden, AR 05.2001 -
Skills
Adaptability
Data Analysis
Time Management
Research Skills
Software Proficiency
Leadership
Conflict Resolution
Problem-solving abilities
Certification
Adjuster License - State of Arkansas, Mississippi and the State of Indiana
Timeline
Workers Compensation Case Manager II
WALMART
04.2022 - Current
Tactical and Firearm Instructor
Centerra Group LLC
07.2021 - 04.2022
DEA/DTF
Greenwood Police Department
09.2009 - 06.2021
Associate of Science - Criminal Justice
Southern Arkansas University Tech
05.2001 -
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