Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Eric Pitusiak

Eric Pitusiak

Apex,NC

Summary

Versatile and dynamic professional with a proven track record in small business operations and marketing tactics, notably at Taste of Poland . Excelled in enhancing operational efficiency and mastering food service skills, alongside exceptional verbal and written communication skills. Achieved significant improvements in productivity and customer satisfaction through innovative program creation and implementation.

Overview

14
14
years of professional experience

Work History

Owner/ Manager

Food Stand
01.2022 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed day-to-day business operations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cross-trained existing employees to maximize team agility and performance.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Operator

Rahway Valley Severage Authority
09.2014 - 05.2021
  • - Operating, servicing and minor maintenance of such items as pumps, centrifuges,
  • Centrifugal blowers, tanks, lines, instruments, controls, SCADA Systems and other
  • Equipment.
  • -Submitted written records or activities of maintain units; and communicates
  • - Was responsible for the safe and
  • - Following established operating procedures, and maintaining good house keeping in operating area
  • - Following strict procedures and instructions in case of power failure.
  • - Was held accountable for the servicing of equipment.
  • -Part training of other employees as Instructed
  • - Used approved safety equipment and observed safety procedures as
  • - Participated in safety and related training, as well as cross-training for other
  • RVSA positions determined by the Authority.
  • - Carried out other instructions in order to protect and improve the operations for which the Operator is responsible.
  • -Trained and supervised 5 new operators, leading to a 30% faster onboarding process.
  • Worked outside in all weather conditions.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Line Cook /Prep Cook

Meadow Wood Manor
09.2011 - 08.2014
  • Prepared food items such as meats, poultry, and fish for grilling, baking and frying purposes.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Monitored food quality and presentation to maintain high standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Implemented new food safety procedures, achieving 100% compliance with health inspections

Education

Some College (No Degree) - Food Safety

ServSafe
Chicago, IL

Diploma - Culinary Skills

New York Restaurant School
New York, NY
07.1999

Skills

  • Basic cooking and food preparation skills,coupled with time management and team work abilities
  • Proficiency in food safety and hygiene practices
  • Maintained a sanitary kitchen environment and follow all food handling procedures
  • Food safety skills
  • Verbal and written communication
  • Small business operations

Languages

Polish
Full Professional

Timeline

Owner/ Manager

Food Stand
01.2022 - Current

Operator

Rahway Valley Severage Authority
09.2014 - 05.2021

Line Cook /Prep Cook

Meadow Wood Manor
09.2011 - 08.2014

Some College (No Degree) - Food Safety

ServSafe

Diploma - Culinary Skills

New York Restaurant School

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