Eric Ramer
Thorn Hill,TN
Summary
Dynamic Retirement Specialist with Gulf Coast Planning, adept at client relationship building and cash flow management. Successfully developed tailored retirement solutions, enhancing client satisfaction and retention. Committed to continuing education, I implemented inflation protection strategies, ensuring clients made informed decisions for a secure financial future. Proven track record in optimizing retirement plans for diverse needs.
Overview
2025
2025
years of professional experience
Work History
Retirement Specialist
Gulf Coast Planning
01.2008 - 12.2024
- Educated clients on retirement planning options and strategies.
- Analyzed individual financial situations to provide tailored retirement solutions.
- Assisted in developing personalized retirement plans aligned with client goals.
- Facilitated workshops to enhance client understanding of retirement benefits.
- Collaborated with financial advisors to refine investment strategies for retirees.
- Ensured compliance with regulatory requirements in retirement plan administration.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Assisted clients in navigating complex pension regulations, helping them make informed decisions about their options.
- Collaborated with internal teams to develop new tools and resources for improved client support in retirement planning.
- Enhanced client satisfaction by providing personalized retirement planning solutions and advice.
- Coordinated with other financial professionals such as accountants or estate planners to provide holistic service to clients in retirement planning matters.
- Established strong rapport with clients through regular communication and follow-ups, fostering long-term relationships.
- Stayed current on industry trends, legislation changes, and market conditions affecting retirement planning strategies for continuous improvement in services provided to clients.
- Maintained strict compliance with regulatory requirements to protect both the firm''s reputation and client interests during all transactions involving retirement accounts.
- Recommended suitable investment products tailored specifically towards each client''s unique circumstances while considering factors such as risk tolerance level or timeline until anticipated date of retiring from the workforce.
- Increased client retention rates through delivering exceptional service, ensuring satisfaction with personalized retirement planning strategies designed specifically for them.
- Provided ongoing support to retired clients by monitoring their income streams, adjusting distributions as needed based on changes in living expenses or taxes owed during the year.
- Developed customized financial plans for clients, addressing their specific needs and goals for a comfortable retirement.
- Conducted comprehensive reviews of client portfolios to ensure optimal asset allocation for risk tolerance and growth potential.
- Consistently exceeded performance targets related to new business development, client retention, and overall profitability within the firm''s retirement specialist division.
- Reduced potential financial risks faced by clients in their retirement years, implementing proactive measures such as diversifying investments or creating contingency plans in case of unforeseen circumstances arising during later stages of life.
- Increased client base by conducting informative seminars and workshops on retirement planning strategies.
- Streamlined the retirement application process for clients, ensuring timely and accurate submissions.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Helped clients make informed decisions about financial future.
- Monitored and updated financial plans to comply with client goals.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Studied financial documents to identify potential areas needing improvement.
- Informed clients of strategies for reducing debt and maximizing savings.
- Advised clients on investments, retirement and estate planning.
- Researched and evaluated potential investment products for clients.
- Recommended specific investments to help clients meet financial goals.
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
- Implemented exit strategies for clients to transition out of investments.
Mortgage Loan Officer
Able First Mtg
04.2006 - 12.2008
- Assisted clients in understanding mortgage options and application processes.
- Evaluated financial documents to determine loan eligibility and risk factors.
- Collaborated with underwriters to facilitate timely loan approvals.
- Developed strong relationships with clients, ensuring high levels of satisfaction and trust.
- Conducted market research to stay informed on mortgage trends and competitive rates.
- Streamlined application processes, enhancing operational efficiency for loan processing team.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
- Implementing effective time management techniques allowed me to consistently exceed monthly sales targets while maintaining high-quality customer service standards.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Explained different types of loans pertaining to client situations.
- Checked loan documents for accuracy prior to closing.
- Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Worked with underwriters to fix application problems and resolve issues.
- Fielded customer complaints and provided solutions.
Tile Mechanic
Owner Builder
1980 - 2006
- Assisted in preparing surfaces for tile installation using appropriate tools and techniques.
- Learned to mix adhesives and grouts for optimal application during tile setting.
- Supported senior mechanics by organizing tools and materials, ensuring efficiency on job sites.
- Observed safety protocols while handling equipment, maintaining a secure work environment.
- Collaborated with team members to layout tile patterns accurately prior to installation.
- Gained experience in measuring and cutting tiles to fit specified dimensions effectively.
- Identified quality issues in tile materials, communicating concerns promptly to supervisors.
- Maintained cleanliness of work area, promoting safety and organization throughout projects.
- Exhibited sound problem-solving skills when encountering construction challenges, devising innovative solutions that maintained the integrity of the design vision without sacrificing quality or adding unnecessary costs.
- Conducted regular quality checks to maintain high standards in workmanship throughout every phase of the installation process.
- Expanded business opportunities by staying up-to-date on industry trends, products, and technology advancements related to tile installation processes.
- Reduced material waste by carefully planning and executing accurate tile layouts, cuts, and measurements.
- Enhanced customer satisfaction by consistently meeting deadlines and maintaining clear communication throughout projects.
- Delivered outstanding service by promptly addressing client concerns or questions regarding their tile installations.
- Optimized workflow through effective time management strategies that ensured timely completion of multiple concurrent projects without compromising quality standards.
- Maximized utilization of resources by repurposing leftover materials for creative applications like decorative borders or accents in future projects.
- Contributed to a high-quality finish with precise grouting and caulking techniques.
- Seamlessly repaired damaged or cracked tiles while preserving the aesthetic integrity of the original design layout.
- Enhanced property values through professional execution of custom-designed patterns using diverse varieties of ceramic, porcelain, mosaic, glass, marble and stone tiles.
- Improved project efficiency by accurately measuring, cutting, and installing tiles for various residential spaces.
- Increased repeat business through exceptional craftsmanship and attention to detail in all tile installations.
- Streamlined the ordering process by efficiently managing inventory levels of necessary tools and supplies for each project.
- Used schematic diagrams to plan work.
Education
Associate of Arts - Science
Broward Community College
Davie, FL05.1983
High School Diploma - General Studies
Hollywood Hills Highschool
Hollywood, FL06.1980
Skills
- Client relationship building
- Cash flow management
- Continuing education commitment
- Long-term care planning
Timeline
Retirement Specialist
Gulf Coast Planning
01.2008 - 12.2024
Mortgage Loan Officer
Able First Mtg
04.2006 - 12.2008
Tile Mechanic
Owner Builder
1980 - 2006
Associate of Arts - Science
Broward Community College
High School Diploma - General Studies
Hollywood Hills Highschool
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