Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ERIC RAMIREZ

Miami

Summary

Motivated and detail-oriented professional with a strong foundation in customer service, banking operations, and financial transactions through hands-on internship experience. Eager to apply interpersonal and problem-solving skills in a dynamic team environment. Known for reliability, adaptability, and a strong work ethic, with a commitment to continuous learning and professional growth.

Overview

4
4
years of professional experience

Work History

Intern for AB

Chase
07.2025 - Current
  • Provided customer service by assisting with deposits, withdrawals, payments, statements and other account inquiries
  • Learned and applied Chase's cash handling procedures and compliance standards
  • Supported branch operations by balancing drawers and reconciling cash discrepancies
  • Promoted Chase banking products and digital services to enhance customer experience
  • Collaborated with senior tellers and bankers to resolve customer issues efficiently
  • Gained hands-on experience with banking software and daily transaction processes

Personal Shopper

Whole Foods Market
10.2024 - 08.2025
  • Delivered more than 200 grocery orders per week, ensuring the highest quality of care.
  • Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
  • Cultivated a highly motivated team that could act as mentors and role models

Sales Supervisor

Vans
02.2024 - 08.2024
  • Manage daily store operations, including advertising and marketing strategies. Train and guide team members to achieve sales and operational goals. Cultivate a strong team culture and ensure customer satisfaction. Recognized as Employee of the Month three times for exceptional performance.

Sales Associate

Home Depot
07.2021 - 12.2021
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Established personal connections with customers, exceeding customer service expectations
  • Performed a full audit of inventory and sales reports, ensuring accuracy

Education

Business Administration -

MIAMI DADE COLLEGE
12.2022

Economics - undefined

FLORIDA INTERNATIONAL UNIVERSITY
12.2024

Skills

  • Customer support expertise
  • Problem-solving
  • Computer skills
  • Team collaboration
  • Goal-oriented mindset
  • Flexible schedule

Languages

Spanish

Timeline

Intern for AB

Chase
07.2025 - Current

Personal Shopper

Whole Foods Market
10.2024 - 08.2025

Sales Supervisor

Vans
02.2024 - 08.2024

Sales Associate

Home Depot
07.2021 - 12.2021

Economics - undefined

FLORIDA INTERNATIONAL UNIVERSITY

Business Administration -

MIAMI DADE COLLEGE

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