Eric R. Carroll
Frisco
Summary
Experienced, growth-driven, and decisive sales professional with a clear vision and strong leadership skills. Successfully penetrates markets and drives corporate revenue growth. Demonstrates reliability and efficiency in managing both people and projects, consistently delivering top producing results and building strong relationships with clients and business partners on a global scale. A positive, highly effective, and personable leader who embraces challenges as opportunities and consistently exceeds expectations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Business Development-eClinical
Signant Health
01.2023 - 01.2024
- Presents to clients decentralized clinical trials solutions: and directly to client in the mid-market Biotech/Pharma segment
- Presents to clients decentralized clinical trials solutions: eCOA, eConsent, IRT/RTSM, Telemedicine, Blind Data Analytics, Rater Training & Qualification, and supplies.
- Leads the sales process for RFI/RFPs, Contract Management (NDA, CDA, MSA)
- Manages relationships with partners to establish the most comprehensive solutions to win RFPs. bid defenses and turn them into new business
- Effectively uses sales tools such as ClinicalTrials.gov, Global Data, Salesforce, and LinkedIn Sales Navigator to build pipeline that is 10X quota which resulted in $4.5M of sales on a $4M quota
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Solutions Sales Specialist-BIOVIA Brands/Healthcare Vertical
Dassault Systemes'-Medidata Solutions
07.2021 - 12.2022
- Managed and maintained accounts in the Enterprise category which consisted of the Top 10 ranked Pharma and Biotech organizations globally
- Implemented Sales Strategy throughout the Product Life Cycle Management
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Led team that responded to RFI/RFP requests and negotiated pricing for renewals and new business proposals
- Collaborated cross functionally with Technical Sales, Professional Services, Client Executives, Business Development Representatives, Solution Consultants, and Marketing teams
- Provided clients with an end-to-end solution in the Pre-Clinical/Drug Discovery Process
- Achieved 95% of a $6M quota within my first six months with the organization
Senior Customer Solutions Manager, Immune Response-Hospital
QIAGEN
01.2019 - 06.2021
- Promoted QuantiFERON TB Gold Plus assay for Tuberculosis screenings in Hospital, Clinical, and Labs
- Provided solutions from our Capital Equipment portfolio
- Grew National Account test volume by 66,457 tests which resulted in an additional $3.04M in new business
- Increased total territory revenue by $1.03M, from $2.89M in 2018 to $3.92M in 2019
- Member of the 100% club for the second year in a row: Q1-103%, Q2-105%, Q3-104%, EOY-104%
Customer Solutions Manager, Immune Response-Hospital Promoted to Senior Rep in 11 Months
QIAGEN
01.2018 - 12.2018
- Managed complex network of integrated Health Networks, National Lab Partners, and Regional Labs in the Molecular Diagnostics Division
- Educates/Promotes Health Care Providers and Health Care Professionals on QuantiFERON TB Gold Plus assay
- Responsible for planning/forecasting and achieving objectives, KPIs, and business revenue forecasts
- Maintain and develops relationships with key customers, National/Regional Lab partners to increase revenue and drive new business
- Collaborated and strategized with specialists, clinical consultants, etc
- To provide Accounts with the best customer experience possible by a thorough TEAM selling approach
- Established relationships and strategic partnerships with key Lab partners to grow business by an additional $847K in new revenue for an EOY total of $2.98M of revenue on a quota of $2.04M for 2018
- Grew National Account test volume by 45,610 additional tests for a total of 111,518 tests on a goal of 65,908 tests for 2018
- Exceeded 100% of goal quarterly and annually for 2018; Q1-119%, Q2-117%, Q3-103%, Q4-113%, EOY 114%
Oncology Sales Specialist
Insys Therapeutics
01.2016 - 01.2018
Pharmaceutical Customer Care Representative-Pfizer Contract
Ashfield Healthcare
01.2015 - 01.2016
Independent Medical Distributor
Florida Pharmacy Solutions
01.2013 - 01.2015
Geami
01.2012 - 01.2013
National Account Executive
Access Worldwide
01.2007 - 01.2010
Senior Account Manager
Liberty Mutual Insurance
01.2006 - 01.2007
Account Manager
United Parcel Service
01.2000 - 01.2005
Education
Bachelor of Science - Marketing
Southern University
Baton Rouge, LaSkills
- Market Strategy Development
- Executive Negotiation Skills
- Business Growth Strategies
- SaaS Client Engagement
- Proficient in Real World Data Analysis
- Sales Team Development
- Collaborative Relationship Building
- Client Engagement Strategies
- Product Development Management
- Real World Experience (RWE)
- Operational Strategy
- Creativity and innovation
Certification
- Registered Medical Sales Representative Certification, #93612013
- Situational Sales Negotiations
- Account Strategy for Major Sales
- Spin Selling Training
Professional Achievements
QIAGEN, 100% Club-Commercial Sales/North America 2018, 100% Club-Molecular Diagnostics/Commercial Sales/North America 2019, Global Sustainability Committee Member 2018-2021
Timeline
Director, Business Development-eClinical
Signant Health
01.2023 - 01.2024
Solutions Sales Specialist-BIOVIA Brands/Healthcare Vertical
Dassault Systemes'-Medidata Solutions
07.2021 - 12.2022
Senior Customer Solutions Manager, Immune Response-Hospital
QIAGEN
01.2019 - 06.2021
Customer Solutions Manager, Immune Response-Hospital Promoted to Senior Rep in 11 Months
QIAGEN
01.2018 - 12.2018
Oncology Sales Specialist
Insys Therapeutics
01.2016 - 01.2018
Pharmaceutical Customer Care Representative-Pfizer Contract
Ashfield Healthcare
01.2015 - 01.2016
Independent Medical Distributor
Florida Pharmacy Solutions
01.2013 - 01.2015
Geami
01.2012 - 01.2013
National Account Executive
Access Worldwide
01.2007 - 01.2010
Senior Account Manager
Liberty Mutual Insurance
01.2006 - 01.2007
Account Manager
United Parcel Service
01.2000 - 01.2005
Bachelor of Science - Marketing
Southern University
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