Eric Rhodes
Auburn,WA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance municipal quality of living for all.
Overview
17
17
years of professional experience
Work History
Armed Security Officer
Phoenix Protective Corporation
Auburn, WA
08.2019 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Supervised up to 25 Officers on shift.
Military Intelligence Analyst
United States Army
Joint Base Lewis-McChord, Washington
06.2007 - 10.2020
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
Administrative Assistant
Commercial Driver School
Auburn, WA
07.2018 - 01.2019
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Delivery Courier
Federal Express
Issaquah, WA
10.2016 - 04.2017
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
Education
Associate of Applied Science - Networking And Cybersecurity
Green River College
Auburn, WashingtonHigh School Diploma -
West Port High School
Ocala, Florida05.2007
Skills
- Project management, prioritization and handling multiple tasks
- Field Investigations
- Negotiating and diffusing conflict
- Active Listening
- Environmental Protection
- Analyzing and evaluating compliance with laws, codes, ordinances and regulations
- Establishing and maintaining effective interpersonal relationships at all organizational levels and with public and community
- Communication, both oral and written, sufficient to exchange or convey information and to receive work direction;
- Ability to read and evaluate applicable codes, rules, and regulations governing area of assignment
- Customer Service Techniques
Timeline
Armed Security Officer
Phoenix Protective Corporation
08.2019 - Current
Administrative Assistant
Commercial Driver School
07.2018 - 01.2019
Delivery Courier
Federal Express
10.2016 - 04.2017
Military Intelligence Analyst
United States Army
06.2007 - 10.2020
Associate of Applied Science - Networking And Cybersecurity
Green River College
High School Diploma -
West Port High School
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