Eric Rich
Summary
Supervisor with a proven track record at Ambler Coal Building Supply, excelling in staff management and customer service. Enhanced team productivity through efficient workflows and strong leadership. Skilled in inventory control and compliance, consistently meeting financial targets while fostering positive vendor relationships.
Overview
21
21
years of professional experience
Work History
Supervisor
Ambler Coal Building Supply
11.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provide technical advice and instruction on construction materials.
Business Owner
Evolution Stone Craft, Inc.
10.2008 - 07.2021
- Established strong customer relationships through excellent communication and attentive service.
- Provide quotes for material to complete project.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
Manager of Operations
Mulroy ,Inc
01.2004 - 02.2008
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Scheduled work crews to jobsites.
- Scheduled Deliveries to Jobsites while working with Builder schedules.
Education
High School Diploma -
Ridley High School
Folsom06-1987
Skills
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Operations management
- CDL B License W/Air Brake Endorsement
- Boom Truck Operator
- Moffett & Forklift Operator
Timeline
Supervisor
Ambler Coal Building Supply
11.2021 - Current
Business Owner
Evolution Stone Craft, Inc.
10.2008 - 07.2021
Manager of Operations
Mulroy ,Inc
01.2004 - 02.2008
High School Diploma -
Ridley High School
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