Results-driven professional with expertise in leadership, people management, and organizational skills, seeking a managerial position. Adept at driving team performance, optimizing operational efficiency, and delivering exceptional customer service. Possesses a positive and analytical mindset, excelling at problem-solving and demonstrating keen attention to detail. Demonstrates foundational knowledge in CNC programming and machining principles, as well as proficiency in G-code programming and CAD/CAM software. Committed to optimizing production processes and contributing to efficient and precise manufacturing operations.
Work History
MANUFACTURING PLANT OPERATIONS - CNC PROGRAMMER
Sparkstone Group
Improved CNC program efficiency by optimizing tool paths and reducing cycle times.
Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
Increased machine uptime by troubleshooting and resolving programming errors promptly.
Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.
Reduced process times by 50% through implementing efficient nesting programs .
Achieved tight tolerances on critical components with precise programming techniques and careful tool selection.
Machine Sales Manager
Machinery Marketing International
Managed 8+ Sales Associates
Directed Sales Associates in ensuring process stability, improving process , performing time studies, and purchasing and replacing obsolete equipment that provided access to technological advancement .
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Attended industry events and conventions to explain sales opportunities.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Manufacturing Plant CNC Programmer
Nu Way Industries
Dynamic and static nesting using best sheet utilization and best sequence
Collaborated with engineering team to optimize CNC machining processes.
Improved CNC program efficiency by optimizing tool paths and reducing cycle times.
Increased machine uptime by troubleshooting and resolving programming errors promptly.
Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.
Achieved tight tolerances on critical components with precise programming techniques and careful tool selection.
Reviewed CNC designs for pre-production errors, eliminating design flaws to reduce raw material waste.
Reduced material waste by refining cutting strategies and improving stock utilization.
Created instructions for machinists and reviewed 3D CAD design blueprints.
Streamlined workflow by creating standardized templates for commonly used machining operations.
Checked completed programs by running simulations and tests while preparing geometric layout of designs using task-specific software.
OEM Application Engineer
Prima Power NA
Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
Proved successful working within tight deadlines and a fast-paced environment.
Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
Evaluated emerging technologies for potential integration into existing systems, adding value through increased functionality or process enhancements.
Supported software integration and implemented maintenance enhancements.
Reduced downtime significantly by implementing proactive maintenance strategies and troubleshooting techniques.
Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
Service and Parts Manager
Laser Experts
Oversee 5 Service Technicians, Scheduling daily work load
Boosted employee morale by recognizing exceptional work performance regularly which led to increased productivity.
Supervised a team of technicians, fostering a positive work environment and high-quality service standards.
Streamlined inventory management processes for improved organization and reduced waste.
Achieved consistently high customer satisfaction ratings by maintaining strict quality control measures across all operations.
Optimized scheduling procedures to maximize productivity while minimizing overtime expenses.
Reduced turnaround time on repairs by optimizing workflow processes within the service department.
Maintained accurate records of all transactions, supporting financial reporting requirements and aiding in budgeting efforts.
Conducted regular performance evaluations for staff members, identifying areas for improvement and providing targeted coaching as needed.
Oversaw facility upkeep to create a clean, safe workspace that met regulatory compliance standards.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Introduced data-driven decision-making practices, enabling more informed planning and resource allocation decisions.
Laser Application Engineer
Amada America
Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
Developed proposals and pricing for large- and small-scale manufacturing products.
Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
Traveled to key account locations to train and provide technical direction for successful completion of product launches.
Collaborated with multidisciplinary teams to design and implement new technology features.
Analyzed work to generate logic for new systems, procedures and tests.
Proved successful working within tight deadlines and a fast-paced environment.
Operations Manager
JB Restoration
Oversee 10 technicians, Schedule and prioritize workload each day .
Hire, train, motivate and grow all operational staff in accordance with overall company objectives and initiatives
Purchasing new equipment, In charge of training new technicians
Maintain stock, customer invoices, track orders and inventory
Responsible for facilities management including production, warehouse and office areas
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed and maintained relationships with external vendors and suppliers.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Reduced turnaround time for project completion through effective resource allocation and team management.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
CNC Machinist
S&C Electric Company
Maintained tight tolerances with design specifications.
Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
Properly loaded and unloaded materials in and out of machines.
Served as a reliable resource for colleagues seeking guidance on CNC programming or machine setup challenges.
Ensured consistent high-quality output by conducting thorough inspections using various gauging techniques.
Increased efficiency by collaborating with team members to troubleshoot complex issues and share solutions across the department.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Increased production efficiency by closely studying blueprints for accurate machine programming.
Performed preventative maintenance on CNC machines, prolonging their operational lifespan and reducing repair costs.
Streamlined workflow processes for faster job completion and increased customer satisfaction.
Enhanced team productivity with implementation of new scheduling system for machine usage.
Established machining parameters and test runs for new parts and components.
Studied sample parts, blueprints or engineering information to determine methods or sequences of operations needed to fabricate products.
Education
High School - Business Administration, Manufacturing
Gordon Technical High School
Chicago, IL
06.1983
Skills
Effective Communication
Analytical Problem Solving
Proficient at Organizing
Deadline oriented
Decision-making
Critical thinking
Multitasking Abilities
Proficient Computer Skills
Proficient in QuickBooks
Advanced CNC Programming Techniques
G-Code Proficiency
Technical Troubleshooting
Cycle Time Efficiency
Program editing
Computer-Aided Design
Mechanical Diagnostics
Comprehensive Documentation Skills
Team-Oriented Collaboration
EXPERTISE
AREAS OF EXPERTISE
Plant Operations & Manufacturing Oversight Cross-functional Team Leadership
Lean Manufacturing Tool & Technique Implementation|
Root Cause Analysis/Problem Solving/
Operational Excellence/Logistics & Procurement
Expert at OEM Software AP100 - Trumpf . NetSuite , Quickbooks . NC Express
Excellent Computer Skills, Word , Excel , Blueprint Reading GD&T
Timeline
MANUFACTURING PLANT OPERATIONS - CNC PROGRAMMER
Sparkstone Group
Machine Sales Manager
Machinery Marketing International
Manufacturing Plant CNC Programmer
Nu Way Industries
OEM Application Engineer
Prima Power NA
Service and Parts Manager
Laser Experts
Laser Application Engineer
Amada America
Operations Manager
JB Restoration
CNC Machinist
S&C Electric Company
High School - Business Administration, Manufacturing
